Job description
Scope of Role:
This role is responsible and accountable for the overall planning, execution and control of assigned projects, which are typically new product developments projects. The position is the primary point of contact to the customer and manages a multi-discipline team to deliver the projects. The role is responsible for manging the project to the business case costs and providing regular reporting on project status, risks and opportunities. Experience of managing product development in a high integrity environment is highly desirable.
Main Duties/Responsibilities:
Primary point of contact to the customer for assigned projects, including regular status updates on the technical solution, schedule, and commercial aspects such as approval of billing milestones.
Manage the project in conjunction with the engineering project leads.
Develop and maintain project plans to organise and manage the activities of the project team to deliver the customer and business requirements.
Communicate project progress and direction to the project team.
Monitor, evaluate and report on project performance (cost, schedule, scope, quality, risk and issues) and financial status in line with department/business weekly and monthly reporting rhythms.
Ensure that the project work is compliant with stated requirements and the statement of work.
Manage and develop the relationship with the customer, including managing items such as scope creep and changing requirements.
Raise project issues and risks as well as quality and scope deviations and escalate as necessary.
In conjunction with Engineering Manager select, develop and manage an effective team and allocate team members to project tasks.
Other Responsibilities/Non-essential Functions:
Undertake training that is identified as a requirement of the role as identified by the role Manager.
Undertake all other reasonable requests that are made by the role manager/acting manager or Directors.
At times of reduced department staff attendance there will be a need to be flexible and provide support outside of the normal tasks of the job to ensure customer satisfaction.
On occasion you may be required to take on ad hoc duties which includes, but is not limited to training, department associated tasks and brief secondment to other departments.
Support others within the Sales, Business Development & Marketing team and within Engineering where it is appropriate to do so.
Limits of Fiscal/Management Authority:
Sign off purchase orders in line with the financial guidelines
Not permitted to change Business Management/SOP processes, procedures and guidelines without formal approval but expected to make recommendations.
Standard Company Responsibilities:
Take responsibility for understanding the Standard Operating Procedures associated with the role.
Adhere to Health and Safety requirements at all times.
There is a responsibility on all employees to bring to the attention of their manager any issues that could potentially affect the business, regardless of how small they may seem at the time.
All duties within this job description should be carried out in line with any Company policies and procedures in place at the time and in line with any requirements set out in the Business Management System.