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Job description

The post holder will play a key role in supporting the All Age Continuing Health Care & Individual Patient Activity service across the region.

The post holder will be involved in the project management support to deliver an effective and competent level of service, consistently delivering a client-focused service.

This is a development post within the All Age Continuing Health Care Service with competencies set for progression to Band 6

Key Responsibilities

• Support the Associate Director of Continuing Healthcare and Project Team members to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
• Provide high quality project, service, initiative and administrative support including information and analysis.
• The post holder will undertake reporting and analysis of information to support delivery.
• The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

Key Working Relationships:
The post holder will:

• be required to maintain constructive relationships with a broad range of internal and external stakeholders.
• participate in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice to strategic leads.
• work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data.
• communicate information and issues, including briefings and reports, to manager, strategic lead/ strategic manager as appropriate.

Lancashire & South Cumbria ICB is a fully-authorised ICB responsible for the full range of ICB statutory duties and powers. The ICB aim is to improve the health of the people of Lancashire & South Cumbria and reduce health inequalities through strong, clinically-led commissioning of high quality healthcare services.

This is an exciting opportunity to work within a successful, progressive ICB and to make a positive contribution to the lives of people in Lancashire & South Cumbria.

Our hours of work are Monday -Friday, 9am -5pm with the opportunity for agile working. Lancashire & South Cumbria ICB is committed to the personal and professional development of their staff and offers a wide selection of learning and development opportunities.

Functional Responsibilities:
Project Management

• Undertake information/project analysis as agreed with manager.
• Contribute to effective information management within the team.
• Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.
• Analyse and report on data and monitor the processing of data and information.
• Provide information to the project lead on project and statistical information matters.
• To progress actions with the project team members and produce progress reports.
• To provide project management support and expertise.

Financial and Physical Resources

• Support and inform the requirement and targeting of resources, monitoring, implementing and evaluating projects and delivery of financial benefits and providing high quality information and analysis.
• Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.

Staff Management

• Provide training, advice and support on own area of responsibility
• Line management of Admin Support Officers.

Information Management

• Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
• Develop and maintain databases and project management systems as required by job.
• Maintain administrative and information resources.

Research and Development:

• Undertake auditing of projects, services and initiatives.
• Carry out web based and publications research.
• Actively support and contribute to the development of key performance indicators for the successful assessment of performance.

Operational Responsibilities

Planning and Organisation:

• Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Team.
• Deliver against agreed objectives, achieving quality outcomes.
• Organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
• Support with the facilitation of meetings.
• Support with secretariat duties including minute taking and project board support.
• Work with the project leads to ensure project plans, risks and issues registers and action trackers are kept up to date and key actions are followed up on.

Policy and Service Development:

• Propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery.
• Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.

Physical skills

• Keyboard skills
• Access to vehicle for occasional travel to visit individuals, providers and other sites

Information/Resources

• Providing accurate and legible recording of information
• Ensuring data systems are kept up to date and maintained in line with standard operating policy and procedures

Any other duties within the framework of the post

• The post holder will be required to undertake any other duties and responsibilities within the framework of the post.
• The post holder will be expected to keep up to date with local, regional, national and international developments both within the NHS, Social Care and externally.