Project Assistant Ipswich, England
Job description
About the role
Our Mental Health & Wellbeing Service needs a project assistant! Can you help?
This new role will be supporting family carers at their first point of contact to the service and offering administrative support to the wider team with a range of services and initiatives?
As part of our team offering support to those caring for someone who has difficulties with their mental health or problematic use of substances or alcohol you will:
§ Be the first point of contact for family carers accessing the service.
§ Resolve queries and requests at earliest point of contact
§ Provide signposting information or to make referrals to other services where appropriate.
§ Provide administrative support to the project.
§ Building relationships with external, local and national organisations and community groups.
§ Gather data and produce reports for the Project/Team Manager
About you
With the ability to be solution focused, you will be able to engage with people from a range of backgrounds, to help find solutions that suit them.
You will also understand the impact a family caring role can have and you will have an awareness of mental health, problematic substance or alcohol use and how this can impact the individual and those around them.
You will have the ability to make appropriate referrals such as safeguarding and signposting to wider support.
All of this will be supported by your excellent planning, organisational and IT skills.
This role will be subject to an enhanced DBS check, which will be carried out following acceptance of any offer made to the successful candidate
But why work for us?
For over 30 years Suffolk Family Carers have been helping family carers of all ages across Suffolk get the support they need to live fuller lives. We provided information, advice and guidance to thousands of family carers each year and is recognised nationally as the GSK Impact Award winner 2019.
Our credible representation of family carers’ needs enables us to campaign on issues that affect them, to ensure their voices are heard. We will keep driving change across society to enable family carers to have a life of their own alongside their caring role.
We offer some great employee benefits, which include:
· flexible working and hybrid working opportunities, depending on role
· enhanced annual leave entitlement
· competitive salary
· Various wellbeing at work initiatives
If you would like to work for an organisation that values people as individuals with diverse opinions, cultures, lifestyles and circumstances we would like to hear from you.
To apply, please read the job specification before uploading your CV and Cover Letter. Your supporting statement in your cover letter must clearly evidence how you meet the role requirements (set out in the person specification section of the job spec).
By sending us your CV and covering letter, you declare that the information provided is true and complete to the best of your knowledge and belief. You understand that if you purposefully give false or incorrect information, this may lead to withdrawal of any job offer. You give consent to the processing of your personal data in relation to your job application and possible future employment.
Closing date: 21 August 2023
Interview date: 5 September 2023
Informal enquiries: Aman Rai [email protected] 835438, 07900 715736 or Sarah Potter [email protected] 835424, 07748 932216
Please find the full job specification and further details on our website,
Job Types: Part-time, Fixed term contract
Contract length: 8 months
Part-time hours: 30 per week
Salary: £22,368.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Application question(s):
- Please ensure that you attach a complete cover letter that details how you meet the criteria for the post, which is available in the person specification in the job description on our website (www.suffolkfamilycarers.org/work-with-us). Without a full cover letter your application can not be reviewed.
Work Location: Hybrid remote in Ipswich
Application deadline: 21/08/2023
