Job description
About the role
We are looking for an experienced, customer-focused Project Manager to join our global account team and lead a number of exciting projects that deliver significant value to our biggest global customers. You'll be joining the Sales, Marketing and Innovation function in our Packaging division with the primary goal of delivering solutions and strengthening partnerships between DS Smith and our most important customers.
You will be shaping and delivering complex projects, working face-to-face some of the biggest and successful players in eCommerce, FMCG, retail and industrial. You will help develop new capabilities and services which will deliver core customer benefits, be a real differentiator for DS Smith and have the potential to be scaled globally across all our customers. It's essential that you are passionate about understanding their goals and how we can partner to add value to their business while strengthening the relationships with DS Smith. You'll be proactive, building strong interpersonal relationships and have exceptional ability to influence our customers’ decisions to gain a different perspective on what projects they need to grow further in the future.
You will be leading a number of multi-dimensional business solution projects across several major customers – working end-to-end to ensure successful delivery happens consistently, allowing us to keep customers satisfied and exceed our commitments. You'll be working closely with Global Key Account Directors to shape the projects which add greatest value, building cross-regional, multi-disciplinary teams and collaborating with our customers to deliver them. You’ll build business cases, define KPIs and track progress, escalating issues and formulating new and improved plans to deliver benefit to both our customers and D S Smith. You will create plans with regional teams and build networks across functions to improve performance across all of the projects under your remit.
This is a very exciting opportunity for a customer-focused project leader who wants to work within an innovative global team delivering exciting solutions to some of the most well-known global brands.
About you
Minimum requirements:
- Experience and knowledge of delivering value through multi-faceted projects in FMCG, Retail, Industrial or E-Commerce environments
- Previous roles in a customer-facing environment, in a global matrix organisation
- Resilient and persuasive, with excellent communication and partnering skills
- Excellent project delivery skills spanning both traditional and Agile approaches
- Creative and innovative - you will be helping DS Smith colleagues and customers come up with new solutions to problems
- Commercially astute including project costs, spend management, benefits realisation and value-based pricing
Preferred requirements:
- A second language would be advantageous
- Project management certifications and knowledge of Agile methodologies
Benefits (in UK)
- Competitive salary
- Discretionary bonus
- Pension scheme, life assurance and income protection
- 25 days’ holiday plus bank holidays
- Employee discounts
- Employee Assistance Programme
- Cycle to work scheme
Location: This role can be based in the UK from our offices in Paddington or on a remote / hybrid basis.
DS Smith
www.dssmith.com
London, United Kingdom
Miles Roberts
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Consumer Product Manufacturing
1940