Programme Manager

Programme Manager London, England

Guy's and St Thomas' NHS Foundation Trust
Full Time London, England 58698 - 65095 GBP ANNUAL Today
Job description

The post holder will be responsible for managing the development and delivery of distinct projects and initiatives in relation to the wider Population Health & Equity Programme.

The post holder will be responsible for designing and leading projects to develop the overall programme, including supporting other team members in the development, implementation and monitoring of work streams that support the delivery of the overall programme. Performance management and cross-system reporting of the programme is of vital importance, given the complex stakeholder environment. The post holder will be responsible for ensuring all work streams are reporting effectively within the overall governance and reporting framework.

  • Responsible for the development, delivery and implementation of projects across the local health system (see list of stakeholders above), including building support from boards, senior managers, local politicians and potential funders of the importance of the programme
  • Coordinate all projects across the programme to ensure implementation of the projects and report on progress to the Programme Board and other governance structures as appropriate.
  • Develop recommendations; gain support, implement and performance manage services relevant to the implementation of the projects ensuring ‘best value’ and an outcome-based approach.
  • Develop and maintain excellent working relationships with all stakeholders, internal and external to ensure the projects are implemented effectively and efficiently.
  • Build support of wide range of organisations across the health system by managing complex mix of senior stakeholders, developing approaches to ensuring that senior leaders are informed, engaged and involved as appropriate in the development and delivery of the programme.
  • Lead engagement with wider networks at sector, regional, national and international levels to facilitate dissemination of the evidence developed through the programme and to secure external funding (including through consortium with other international partners, including members of the European University Hospital Alliance).


King’s Health Partners was established by its founding partners ten years ago, unified by a common purpose “to improve health and wellbeing, locally and globally”.

We are an Academic Health Sciences Centre where world-class research, education and clinical practice are brought together for the benefit of patients. Academic Health Sciences Centre’s are engine rooms of high-impact innovation, translating cutting-edge research and existing best practice into excellent patient care.

The collective weight of the partners has been applied to this challenge; comprising a leading university, King’s College London, two large NHS acute Foundation Trusts, Guy’s and St Thomas’ and King’s College Hospital, and the UK’s largest mental health Foundation Trust, South London and Maudsley. Together we represent a £3.8 billion partnership, with over 46,000 staff and 31,000 students and 4.3 million patient contacts annually. Our mission is delivered across 22 Clinical Academic Groups and five Institutes and Networks.

Key Relationships

The post holder will have regular contact with a wide range of clinical and managerial staff, administrative and clerical support staff at many levels and occasionally with patients, relatives and external agencies. These include the following:

  • Programme teams, clinical leads, service users and carers.
  • Programme boards clinical working groups and partnership board.
  • Clinicians, professionals and staff across the health system
  • Key voluntary sector organisations third sector and commercial sector organisations associated with their projects
  • Pathways and Outcomes working group of the European University Hospital Alliance
Duties and Responsibilities

  • Communicate highly complex, sensitive and potentially contentious information on the progress of the programme to key stakeholders across the health system, including with representatives of patients and local people, and the Programme Board.
  • Liaise closely with centres of excellence and expert advisory groups – including locally, nationally, and internationally – and ensure that the projects reflect current good and evidence-based practice.
  • Facilitate meetings of clinicians, managers, patients and other partners to agree priorities and action plans.
  • Support consensus building and manage conflict or opposing views whilst encouraging participation from all involved.
  • Proactively problem-solve and negotiate where issues arise in the development and implementation of the projects.
  • Support the development of all members of the programme delivery team through proactive development of training and identification of professional development opportunities, based on needs of team and individuals within it.
  • Responsible for the publication of reports or information relevant projects, including academic publications, both locally and nationally, for example through service events, displays, exhibitions, newsletters, website and local, national and international events. Liaising closely with the Head of Communications to ensure that the communication strategy for the programme is aligned to the overall organisational strategy and supported through working with the Communication Manager.
  • Develop and use presentations and reports effectively at local and public events to raise awareness of the programme, including highlighting local challenges and plans to address them.
  • Lead for all project queries relating to their
Operational

  • Lead their projects across the Academic Health Sciences Centre and local health system, working closely with clinical and managerial leads in partner organisations.
  • Ensure that the leads for the various project work streams have clear responsibilities, priorities and timescales and work coherently to deliver against the project milestones.
  • Identify key potential risks in delivering projects and ensure strategies are in place to manage these.
  • Organise and service project meetings, ensuring that regular meetings are established, reports are produced and disseminated in a timely way and actions are followed up.
  • Design and implement a planned projects and programmes of work with targets, budget allocations and evaluation criteria
  • Take an active role in developing partnerships including chairing meetings in local, sector wide and pan London meetings in relation to this project.
  • Responsible for managing the work projects of all staff involved in the delivery of their designed projects.
  • Responsible for managing administrative or other staff appropriate to these projects.
Finance and Physical Resources

  • Maintain a balanced budget for any related project costs, including appropriate understanding and implementation of standard financial instructions.
  • Ensure all resources are managed efficiently and effectively.
Information management

  • Provide and receive highly complex, sensitive and contentious information relating to the projects on performance and change. Ensure agreement and co-operation in the delivery of these projects from key groups and individuals.
  • Ensure a robust process is in place to collect monitoring information from the work streams and report this to the relevant health economy structures carrying out the necessary evaluation and analysis.
  • Collect and present monitoring reports to the implementation board and other committees and groups as appropriate.
  • Ensure mechanisms are in place to gather data to monitor the impact of the project, support audit, benchmarking and research. This will include: • Identifying the key benefits to be accrued by the projects, their dependencies and timescales.
  • Working with clinicians, service users and managers to define, maintain and interpret a core dataset to be collected for the project.
  • Supporting work stream leads to design, implement and review mechanisms to elicit feedback from service users and clinicians.
  • Producing regular project reports, analysing progress on the projects for dissemination to all stakeholders.
  • Ensure that there is a system in place for the dissemination of evidence-based practice to local clinicians, managers and commissioners.
  • Identify access and analyse both routine and specific data in relation to diabetes care in different settings.
Human Resources management

  • Responsible for performance management of all staff allocated to work on particular projects ensuring they meet expected levels of performance and receive appropriate support and development.
  • Provide direction and ensure that all staff have the necessary skills and experience to develop the team as an effective internal change consultancy.
  • Provide mentoring and support to employees seconded to the various teams.
Personal Development

  • Maintain up to date knowledge and a range of skills including service improvement techniques and be responsible for developing and maintaining own CPD programme.
  • Contribute to training and teaching as appropriate, to participate in professional development meetings and facilitate/ coordinate monthly training meetings.
  • Participate in the recruitment and selection of staff where required.
  • Participate in the Trusts Personal Development Scheme and undertake appraisals as required.

Programme Manager
Guy's and St Thomas' NHS Foundation Trust

www.nhs.uk
London, United Kingdom
Amanda Pritchard
$5 to $25 million (USD)
10000+ Employees
Government
Insurance Carriers
Insurance
1946
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