program officer Hastings, England
Job description
JOB DESCRIPTION
Job Title: NCS Project Officer – Hastings
Responsible to: NCS Team Leader
Responsible for: Supervising groups of Young People
Operational Area: Sussex & Surrey
Location: Hastings
Date: July 2023
JOB SUMMARY
Background National Citizen Service Trust (NCS)
NCS Trust’s vision is of a country of connected, confident and caring citizens where everyone feels at home. More than 700,000 young people have taken part in NCS over the last decade, completing over
15 million hours of community based social action, and gaining priceless life experiences. NCS offers a range of experiences for young people that support them to become world-ready and work-ready through growing their confidence, independence, and skills; connecting them with people from all walks of life; and empowering them to make a difference in their communities and wider society.
Background to NCS ‘Open to All’ Community Experiences
Through a Grant from NCS Trust, Groundwork South will be providing young people (aged 16-17 Years old) with year-round activities. These will be close to home and provide choice and flexibility to engage with up to 3 x 16-Hour Community Experiences. Each experience is designed to be fun and engaging and provide a breadth of learning and development opportunities. One of our key priorities is to increase the provision of our offer to underserved young people and learn more about what works for these groups.
Our Community Experiences aligns with the four key objectives:
- developing life skills and supporting independent living;
- building employability and work-readiness;
- providing opportunities for volunteering and social action; and
- enabling social mixing of young people from all backgrounds.
Programme Dates
The is a two-year funded programme that runs year-round from Augsust 2023 to March 2025. Each NCS
Community Experience requires 3 x 16 hours of delivery.
Terms of Service
As the NCS Project Officer, you will be required to work the entire duration of one or more of the 16
Hour Community Experiences, work evening and weekends to support the delivery of NCS. The locations for NCS delivery will be either at Groundwork South offices or another venue, Travel flexibility is essential.
Training
As part of your work on one or more of the NCS ‘Open to All’ Community Experiences, you will be required to complete a number of training sessions with Groundwork South.
MAIN DUTIES
As the NCS Project Officer, you will play a crucial role in supporting the smooth running of each
Community Experience. You will lead and inspire cohorts of young people aged 16 to 17. You will be responsible for delivering curriculum sessions, coordinating programmes, meeting reporting and compliance measures, safeguarding, and pastoral care of young people.
This is a fulfilling and challenging role where you will make a real impact on the lives of young people. As part of this role, you will need prior experience of working with young people and programme coordination and delivery. Whilst on the programme you will support and work closely with existing
Groundwork provision, with staff in schools, colleges, and other local youth provision. The Youth
Development Manager and the Compliance Officer will support you. This is a rewarding and demanding role, suitable for those with an enthusiasm for youth work, delivering impactful programmes and providing pastoral support for young people.
- You will proactively assist in coordinating and delivering all programme logistics and compliance with NCS ‘Open to All’ Community Experiences.
- You will be responsible for the safeguarding, behaviour management and pastoral care of a group of young people.
- You will report to the Compliance Officer to ensure that core Groundwork South staff are regularly updated on the status of your programme.
- You will deliver curriculum sessions in line with the NCS ‘Open to All’ Community Experiences, including guided reflection with young people.
- You will lead on new and existing projects, fostering positive relationships with community partners and charities to deliver meaningful programmes and community experiences.
- You will actively support your team of young people to plan and deliver their social action project.
- You will follow all policies and procedures as laid out by Groundwork South specifically regarding safeguarding, health and safety, risk assessment, GDPR and incident reporting
KEY AREA: PARTNERSHIP & STAKEHOLDER WORKING
- Formalise partnerships and builds strong links with stakeholders.
- Attend and represent the Trust at relevant meetings, steering groups, forums and conferences, including attending out of office hours when necessary
KEY AREA: SAFEGUARDING CHILDREN & ADULTS AT RISK
Groundwork South is committed to safeguarding a promoting the welfare of children and adults at risk.
It is the responsibility of each employee to familiarise themselves and comply with the organisation’s procedures and systems on safeguarding children and adults at risk. Primary responsibilities are:
- To adhere to the Safeguarding Policy and Procedures.
- To adhere to the Safer Recruitment Policy & Procedure.
- To report any safeguarding incidents or concerns immediately to your Designated Safeguarding
Officer or Lead Designated Safeguarding Officer.
- To complete any Safeguarding Awareness training as required by Groundwork South
- If required for your post, undertake an enhanced DBS check and maintain annual membership through the update service.
KEY AREA: CUSTOMER SERVICE
- Actively assist with customer service taking a lead in day to day operations to ensure that exemplary customer service is delivered with residents, tenants and leaseholders and clients.
KEY AREA: QUALITY
- Focus on customer satisfaction and deliver a quality service to the agreed standards
KEY AREA: HEALTH & SAFETY
Groundwork South is committed to ensuring the health, safety and welfare of its employees and it will, so far as is reasonably practicable, establish procedures and systems necessary to implement this commitment and to comply with its statutory obligations on health and safety. It is the responsibility of each employee to familiarise themselves and comply with the organisation’s procedures and systems on health and safety. Primary responsibilities are:
- To report all Health & Safety occurrences including potential hazards to line manager
- To comply with Groundwork South Health & Safety Policy and Regulations
- To carry out routine checks on vehicles, equipment and machinery and report any defects to line manager
- Use, store and maintain tools and equipment in line with Health and Safety best practice
ADDITIONAL RESPONSIBILITIES
- Adhere to all the policies and procedures of the organisation.
- Contribute to the Trust’s work in maintaining existing and achieving future accreditations and standards.
- Commit to Continual Professional Development and undertake any training and development deemed necessary to fulfil criteria of post.
- Any other duties commensurate with the level of the post.
GROUNDWORK SOUTH VALUES
All employees of Groundwork South are required to understand and contribute to the organisation’s values. Groundwork South is committed to transforming people’s lives and places through social, economic and environmental action. In terms of development and delivery of these projects we work across three business themes, Communities & Landscape Design Services, Youth, Employment & Skills and Environmental Services and we successfully deliver these projects by adopting a clear set of values:
- Passion
- Commitment
- Empathy
- Professionalism
- Innovation
Essential Desirable
Factor Criteria
Knowledge Qualifications/ experience in working with young people (e.g. Education, Youth Work, NCS) X
UnderstandIng of GDPR and how to manage sensitive data. X
Awareness of current socio-economic issues and trends which may affect young people X
Experience Experience of coordinating programme logistics X
Experience of facilitating engaging, structured group sessions and activities X
Experience of working with and engaging young people in an inclusive environment X
Experience of effectively managing challenging behaviour and meeting the personal X development needs of young people
Experience of working in high-pressure, complex settings and demonstrating a solution- X oriented mindset
Experience of managing relationships with educational establishments, external partners, and stakeholders X
Experience of implementing community social action or project-based learning programmes X
Skills Dynamic and effective communication, presentation, and facilitation skills X
Abilities Strict adherence to policies and procedures as laid out by Groundwork South and NCS Trust, X specifically safeguarding, health and safety, risk assessment, and incident reporting.
Ability to communicate the importance of NCS Community Experiences, social action and X youth work values to your colleagues and your cohort of young people.
Demonstrate a commitment to and understanding of the principles of equal opportunities X in both employment and service delivery
Demonstrate a commitment to and understanding of safeguarding and promoting the X welfare of children and adults at risk
A proven ability to think creatively, problem-solve and work on own initiative with minimal X supervision
Strong team skills and a proactive, supportive way of closely working with colleagues to X achieve results
The ability to tailor sessions to a wide range of learning-styles so that everyone can access the material and activities X
Special Do we need the following in special requirements: Able to work outside normal working hours - evenings and
Requirements weekends to deliver experiences.
Full UK driving licence and access to your own vehicle for which you will need to be insured for business use. Employees are able to claim back mileage rates as per our Expenses Policy.
TERMS AND CONDITIONS
Salary £11.28 per hour (FTE £21,000 - £22,000)
Contract Zero hours
Hours of work Groundwork makes no promise or guarantee of a minimum level of work to you
and you will work on a flexible, "as required" basis.
Place of work Your normal place of work will be home based. You may be required to travel on Groundwork’s business to carry out your duties at other locations as may be required for the proper performance of your duties.
Holidays Your holiday entitlement will depend on the number of hours that you actually work and be pro-rated on the basis of a full-time entitlement of 28 days' holiday during each full holiday year (including the usual public holidays in England and
Wales). Holiday will be allocated in hours.
Pension Groundwork will comply with the employer pension duties in respect of the worker in accordance with Part 1 of the Pensions Act 2008 in relation to the
Groundwork Pension Scheme, or such other registered pension scheme as has been set up by Groundwork. Participation in such schemes is subject to satisfying certain eligibility criteria and the rules of such scheme as amended from time to time.
DBS Pre- This post will be subject to an enhanced DBS with barred lists check.
Employment Check
References Employment to this post will be subject to receiving two satisfactory references.
We reserve the right to approach any previous employers quoted to obtain a reference if deemed necessary.
Proof of Eligibility of Evidence must be provided to comply with the Immigration, Asylum and
right to work in the Nationality Act 2006.
UK
Training Undertake any training and development deemed necessary for the pursuance of the post, as identified through the induction and supported through our appraisal process.
The above job description is a guide to the work you may be required to undertake but does not form part of your contract. The above job description is a guide to the tasks you may be required to undertake and may change from time to time to reflect changing assignments.
I have read and agree that this job description and person specification accurately defines the role.
Signed …………………………………………………………………………
Printed ……………………………………………………………………….
Date ………………………………………………… ……………………….
Job Type: Zero hours contract
Salary: From £11.28 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Hastings, East Sussex: reliably commute or plan to relocate before starting work (required)
Experience:
- Project Management: 1 year (preferred)
Work Location: In person
Application deadline: 20/08/2023
Reference ID: NCS OZH
