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R0008137
USF Hilltop Campus

Job Title:
Program Assistant IV, Honors College, Saint Ignatius Institute

Job Summary:
The University of San Francisco offers a competitive and comprehensive benefits package for eligible faculty, staff, and their families through its 25+ benefits and wellness programs, including medical, dental, vision, childcare subsidy, tuition remission, retirement contributions, and much more.

The Honors College is a scholarly community of undergraduate students grounded in a culture of collaborative inquiry and the Jesuit educational mission of social justice, global perspective, and cura personalis. The St. Ignatius Institute (SII) is a core living/learning community that challenges students to think critically and creatively; to reason and ask questions; and to attain a deeper understanding of the human experience.

The Program Assistant provides full-time administrative support services to the Honors College and Saint Ignatius Institute under the general supervision of the Associate Dean and Program Directors. At the heart of the position, the Program Assistant creates a warm, welcoming environment by assisting faculty, students, staff and visitors to the office.

Full Job Description:

Job Responsibilities:

• Exercises independent judgment and decision-making abilities, organizes work and sets priorities, and manages the program office under the general guidance of the Program Directors.
  
• Acts as a resource person/liaison between and among faculty, students, and the University community, as well as members of the public.
  
• Receives and screens a variety of calls, emails and social media messages
  
• Sends regular announcements and communications to students in the Program/Institute on behalf of the Program Directors.
  
• Takes information, answers inquiries, provides information using knowledge of University, College and Program/Institute academic policies and procedures.
  
• Creates and develops new office work procedures to increase efficiency, maintain confidentiality, or improve workflow using knowledge of operations and creative problem solving techniques.
  
• Handles confidential, sensitive materials relating to faculty, students and other issues.
  
• Works as a member of a team of program assistants to support large projects and events and to collaborate across programs in the College of Arts and Sciences.
  
• Provides administrative support for professional and scholarly activities of the faculty.
  
• Assists with planning and coordinating events and meetings for the Program/Institute.
  
• Processes invoices and purchases supplies and other support for the Program/Institute.
  
• Hires, trains and supervises student assistant(s).
  
• Creates or inputs, revises, stores, retrieves, edits and prints a variety of (sometimes confidential) documents, reports, or records. Prepares and does minor editing of manuscripts, reports, grant proposals, catalog copy, meeting minutes, class schedules, tests, and course syllabi and manuals, as well as routine program correspondence.
  
• Sets up, maintains and revises record-keeping procedures and files as appropriate for the Program/Institute.
  
• Performs other duties as assigned.

Minimum Requirements:

• Post high school education preferred
  
• Four years of increasingly responsible experience in administrative support work or related education, including at least two years in a senior administrative support role.
  
• Must be able to work independently without close supervision and as a member of a team.
  
• Ability to handle diverse situations and meet demanding deadlines.
  
• Excellent oral and written communication skills including correct use of grammar, spelling and punctuation.
  
• Knowledge of standard office procedures and functions.
  
• Must be able to interact with faculty, students, staff, academic community and the public with tact, discretion, and courtesy; contribute to the professional environment.
  
• Experience in student services/student advising preferred.
  
• Ability to maintain confidentiality.
  
• Ability to word process with speed and accuracy.
  
• Ability to create and maintain spreadsheets with accuracy.
  
• Must be flexible and readily adaptable to change, have good organizational skills and be able to prioritize masses of detail.
  
• Must have or quickly develop an understanding of academic policy and administrative operations.
  
• Ability to use desktop publishing software and equipment to design and produce high-quality publications preferred.
  
• Previous experience in an educational, multicultural setting is preferred.
  
• Must have, or quickly develop, understanding of academic policy and administrative operations as well as credible stature with members of the academic community and public.
  
• Demonstrated ability to work with a diverse student body, faculty and staff.
  
• Strong equity lens, cultural humility and proven ability to work well in a diverse context.
  
• Understanding of and commitment to USF's Vision, Mission and Values in creating a learning environment that nurtures a faith that does justice.

Full-Time/Part-Time:
Full time

Pay Rate:
Hourly

Salary Range :
$30.77 per hour

To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Program-Assistant-IV-Honors-College-Saint-Ignatius-Institute_R0008137.

The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to "Change the World From Here." For more information, visit http://www.usfca.edu.

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