program manager Washington, DC
Job description
About BlueLabs
BlueLabs is a leading provider of analytics services and technology dedicated to helping our partners do the most good with their data. Our team of analysts, scientists, engineers, and strategists hail from diverse backgrounds yet share a passion for using data to solve the world's greatest social and analytical challenges. Since our inception we've worked with more than 400 organizations ranging from government agencies, advocacy groups, unions, political campaigns, and international groups. In addition, we service an ever-expanding portfolio of commercial clients in the automotive, travel, CPG, entertainment, healthcare, media, and telecom industries. Along the way, we've developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach.
About the Team
The BlueLabs Civic Tech practice revolutionizes the way government agencies use data to reduce the friction between residents and the essential services they use. Our team develops deep expertise within the areas our clients care about most, then builds data programs that create impact at scale. We work closely with internal government innovation groups, and build on the analytics methodology pioneered in e-commerce, advocacy, politics, and consumer finance.
About the Role:
The Program Manager (Delivery Lead) will use a combination of strong technical understanding, creative thinking, and agile management to innovate and deliver value to our clients. Your track record stepping into this role should reflect experience working in a complex, production-oriented environment. The project's broad goal is productionizing a machine learning model that flags billing errors in a federal integrated health care system. You will work with engineers and providers on a team including external partners to drive high-impact results for millions of Americans.
In this position you will:
- Act as delivery lead, schedule demos, and present deliverables
- Coordinate and facilitate regular agile ceremonies including daily stand ups, sprint reviews and planning, retrospectives, and backlog grooming for a multi-partner engineering team, including managing a kanban board
- Track, compile, and deliver regular reports on team progress, obstacles, and successes
- Develop team best practices and standard operating procedures
- Develop and manage product roadmaps and timelines
- Write and produce administrative documentation that supports building architecture that scales and puts the model into use
- Navigate federal approval and data access procedures including Authority to Operate
- Acutely understand program requirements and application systems
- Facilitate internal and external stakeholder communication to ensure timely, accurate, and actionable deliverables
- Build meaningful connections with stakeholders that strengthen yours and BlueLabs' relationships
- Maintain and prioritize a work product that is clear, concise, and trackable for our team and the client
- Such other reasonable tasks that may be assigned by management.
What we are seeking:
- Delivery lead experience developing product roadmaps, delivering progress reports, and hosting demos
- Project management experience leading agile ceremonies either as scrum master or in a similar capacity, SAFe certification preferred
- Demonstrable expertise in agile methodology and frameworks like Scrum, Kanban, etc.
- Experience laterally managing engineering and data teams, workflows, and products
- Product management experience, especially in a machine learning environment
- Experience with cloud computing and monitoring such as AWS and Datadog, as well as infrastructure as code tools such as Terraform
- Strong client management skills including the ability to successfully work within cross-functional teams
- Exceptional business writing and presentation skills for internal and external clients
- Ability to function independently within a collaborative environment, maintaining positive & respectful relationships
- Ability to adapt to changing requirements, stakeholders, and priorities in an evolving project
- Effective communication skills when working with team members of varied backgrounds, roles, and functions
- Passion in applying your skills to our social mission to problem-solve and collaborate within a cross-functional, client-facing team environment
- The ability to successfully attain and maintain a Federal Public Trust background investigation that our government clients require; this includes a requirement that the individual has U.S. Citizenship or U.S. residency for three of the past five years.
What We Offer:
BlueLabs offers a friendly work environment and competitive compensation and benefits package including:
- Salary: $95,000
- Premier health insurance plan
- 401K matching
- Unlimited vacation leave
- Paid sick, personal, and volunteer leave
- 13 paid holidays
- 15 weeks paid parental leave
- Professional development stipend & tuition reimbursement
- Employee Assistance Program (EAP)
- Supportive & collaborative culture
- Flexible working hours
- Remote friendly (within the U.S.)
- And more!
The salary range for candidates who meet the minimum posted qualifications reflects the Company's good faith understanding and belief as to the wage range, and is accurate as of the date of this job posting.
To protect the health and safety of our workforce, as a company policy, BlueLabs strongly encourages all employees to be fully vaccinated against COVID-19 prior to beginning employment. BlueLabs adheres to all federal, state and local COVID-19 vaccination regulations. Except where prohibited by law, applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment; if not the offer may be rescinded or employment terminated. BlueLabs will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability, pregnancy, or on an individualized basis in accordance with applicable laws.
At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations. BlueLabs participates in E-verify. EEO is the Law.
Collection of Personal Information Notice:
As you are likely aware, by submitting your job application, you are submitting personal information to our company. We collect various categories of personal information, including identifiers, protected classifications, professional or employment related information and sensitive personal information. We may retain and use this information for up to three years, in order to come to a decision on whether or not you are a good fit for our company. We may also retain or use some of this information to comply with any requirements under law, or for purposes of defending ourselves in any litigation. We do not use this information for any other purpose, or share it with third parties, unless you become an employee. To learn more, or to see our fully Notice to Job Applicants, please click here.
