Profit Protection Specialist - Midlands & South Birmingham, England
Job description
Description
We are hiring a Profit Protection Specialist – Midlands & South to join our successful Profit Protection department. You will be the point of contact for all Profit Protection related matters on a designated retail area.
Responsibilities
You will be responsible for the completion of all store visits, stockloss investigations, awareness and stockloss training, Data Mining and for generating, leading, and presenting your own investigations. This will also include supporting stores on day to day basis with the resolution of all Profit Protection/Stockloss issues.
- Accurate completion of store visit reports, and effective communication of all issues identified with resolution
- Follow through on all store action plans to completion within the required deadlines
- Identification and resolution of stock movement related issues that may adversely affect a store’s stock file/stock result
- Completion of stock investigations, ensuring store management fully understand the actions required to improve their shrinkage
- Identification of and communication of solutions to security related issues which may put company property at risk
- Management of a Retail area to agreed shrinkage and store visit targets
- Constant review of working practices to ensure fit for purpose
- Use of HO resource and systems to identify process, internal and external crime, administrative loss and areas of potential control weakness
- Development of relationships with the Area Sales Management population, to engage and assist them in loss management and gain their support
- Continually monitor own and area KPI’s and drive a targeted approach to improve the most underperforming areas of the business
- Investigation and preparation of case files allowing self/others to action, where there have been breaches of policy, law or process
- Measure the success of your approach by ensuring consistency of approach across all stores under your own and team control
- Formulation of excellent working relationships with Store Managers and Central Retail colleagues
- Coaching, training and supporting store managers in all aspects of loss management and regarded as the go to person – via an earned respect and delivery of added value that supports objectives
- Ensure the effective utilisation of security equipment and resource – ensuring ROI, including surveying all new stores and procurement of associated security related equipment and resources
The Team
The Profit Protection team is an extended family split into departments. The departments are split to ensure full focus is provided across all areas of business risk relating to supply chain.
You will have the chance to work with different departments across the business and gain real exposure. Personal development is one of our top priorities here at Footasylum, you will be given opportunities to enhance yourself and our aim is to help create an environment where you can achieve and really put your own stamp on how we do things here at Footasylum and more importantly, give you all the tools you need to Defy Ordinary.
About You
You will be from a Profit Protection background, with a proven track record of reducing loss and have some retail management or supervisory experience. You will be a self-starter, security aware, with the ability to effectively manage your time, as well as being able to effectively communicate at all levels within the business. Through your experience, you should be able to demonstrate analytical ability, initiative, and have a keen interest in developing your career in Profit Protection.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building products and services. We know that this will help us build useful and accessible things which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you.
Please note that this role is not remote and you will be expected to travel within the Midlands & South.
