Production Co-ordinator London, England
Job description
Summary
Our online channels are experiencing incredible growth, which shows no signs of slowing. With an online presence in over 100 markets, are you ready to take our digital customer experiences to the next level as we turbocharge .com?
You'll also be joining us at an exciting time, as we have ambitious plans to drive online growth and create outstanding omnichannel experiences for our customers, as part of the wider transformation of M&S. If you thrive in ambiguity, enjoy being part of a problem-solving team, and are excited by changes that improve experiences of colleagues and customers, join us!
Please note this role is a 6 month fixed term contract.
About the Role
- Preparing timely and accurate shoot-sheets for our studios to use, based on available samples.
- Where applicable create bespoke shoot sheets based on product type and model.
- Work with Studio, Styling and/or Design to ensure styling garments are available at the studio
- Identifying challenges with sample availability and escalating where problems become trends.
- Regularly site-walk the M&S website and identify QC challenges that need resolving. Escalate appropriate route.
- Supporting Imagery Editors to manage the flow of stock through studios including reshoots.
- Provide feedback to the team on studio related issues.
- Ensuring studios and models are booked and escalating any issues efficiently.
- Liaise with retouching team to communicate any changes/additional output requests.
- Establish and maintain close relationships with the shoot team, model bookers and retouching team.
- Actively taking part in the development of the imagery for the relevant categories
- QC’ing the website to ensure no errors are seen by our customers.
- Creating and co- ordinating key documents ahead of each season, working with Buyers to attain key information on season ahead, including matching lines, joined lines, top buys and hero products.
About You
- Being able to multitask and organise multiple products and business units in a timely manner.
- Being able to manage the workflow for multiple business units
- A strong communicator and relationship builder
- Experience working across multiple teams and business areas to achieve a common goal
- Experience using multiple systems and a confident user of Microsoft
- Proficient in Excel
- Excellent time management in a fast-paced environment
- Understanding of digital retail
- Knowledge of ecommerce
What's in for you?
Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values. We offer a flexible / hybrid approach - talk to us, if it’s meaningful to you, it’s important to us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% Colleague discount on most things from furniture, fashion and food.
- A first class welcome to M&S with a tailored induction.
- 29 days holiday including bank holidays!
- Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
- A wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S!
- Charity Volunteer Day – A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance
- Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes
#LI-CA1
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
