Customer Consultant - 16 hr Regent Street

Customer Consultant - 16 hr Regent Street London, England

The Body Shop International Limited
Full Time London, England 21000 - 24703 GBP ANNUAL Today
Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role

With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.


As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

What we look for

  • Strong interpersonal skills to build rapport with customers - customer service experience is ideal
  • Ability to communicate and listen effectively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts.


Talent Drivers

Collaborative Skills
Personal Conduct
Commerciality
Purpose

Customer Consultant - 16 hr Regent Street
The Body Shop International Limited

https://careers.thebodyshop.com/?locale=en_GB
London, United Kingdom
David Boynton
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Beauty & Personal Accessories Stores
2006
Related Jobs

All Related Listed jobs

Revenues Officer
Sevenoaks District Council Sevenoaks, England 26072 - 28515 GBP ANNUAL Today

Youll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers.

administrative assistant
Williamson County Schools United States Today

2023-2024 SCHOOL YEAR

FULL-TIME

Email resume to Toni Brown at [email protected]


Job...

Mortgages Services Team Manager
Leeds Building Society Leeds, England 45000 GBP ANNUAL Today

Knowledge and experience of arrears management, from pre-arrears to repossession activities, and interest only end of term customers, and a good understanding

Section Manager Engagement, Communication and Wellbeing
John Lewis Milton Keynes, England 29200 - 43800 GBP ANNUAL Today

Co-ordinating the social and charities activity across the network, liaising with the Community Liaison Coordinator to build relationships with local schools

delivery consultant
Gattaca Wokingham, England 21834 - 19087 GBP ANNUAL Today

Introduction

At Gattaca, our values are the backbone of everything we do: Trust, Professionalism,...