Product Owner, PAYG

Location: London, Speechmark (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)

The Mobile Propositions team is focused on rapidly growing Vodafone’s market share by bringing to market innovative, customer orientated propositions that embody our challenger spirit.

The Product Owner for Pay As You Go will be responsible for delivering the PAYG product and payments roadmap whilst enhancing our current product experience. They will be responsible for delivering exception e2e Customer experience, setting our PAYG payment strategy and working with 3rd parties to execute.

This is an exciting and broad role that provides the opportunity to work across the span of the mobile business. We are a team who work hard but also know how to have fun and support each other. If you want to be at the forefront of Vodafone’s journey as a challenger mobile brand this is the place to be. In return, you’ll be encouraged to stretch yourself and dream big. Passion and energy are prerequisites for any role in this team as we operate in a dynamic business. We believe anything is possible and want people who share this mindset.

What will you be doing?

Defining and prioritising product features, journey improvements
Ensuring stakeholders understand the compromises and constraints and providing recommendations on priority decisions
Manage product user journey design, ensuring a high-quality cross channel user experience
Manage the 3rd party relationships with the current and potential future Payment providers
Define and oversee future product requirements and ensure they are delivered
Oversight of the end-to-end customer experience of all PAYG product and payments processes.
Continuously monitor customer needs, market trends, competitor activity and regulatory changes to ensure the product remains a category leader.
Work closely with the propositions team on defining new and improving existing PAYG propositions.
Drive product governance and manage stakeholders

Who are we looking for?

 Experience of working as a Product Owner/Product Manager
 Experience of defining and delivering Minimum Viable Products, and making data-oriented decisions
 Expert understanding the product development and launch lifecycle
 Good understanding of eCommerce front ends and the interfaces with backend information systems
 Experience working in a matrix organisation and management of resources across the organisation
 Excellent communication and stakeholder management skills, supplier management and influencing skills
 Good presentation skills
 Sharp analytical and problem-solving skills
 Creative thinker with a vision

What’s in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.

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