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Our purpose focuses on how we contribute to society, and how our business decisions can contribute to greater trust and solving important problems. In order to achieve our purpose and deliver a first-class service to our clients, we need first-class support internally. The people who power us - our internal teams - have a vital role to make sure we have all the right resources, services and technology to be the best we can be. Not all of us work directly with external clients.

As a Product Owner, you will act as a conduit between stakeholders & functional/technical teams for their respective product(s) and support Product Managers in executing against the product vision, business requirements, & customer’s needs. Working closely with a team of multi-disciplined problem solvers, manage the product through its life cycle, & accountable for the product teams to plan, sequence, & decompose work, aligning sprint outcomes to requirements, & escalating as needed.

Basic Qualifications:

• Minimum Degree Required: High School Diploma
• Minimum Years of Experience: 4 year(s) of experience in Product Management and/or related experience.

Preferred Qualifications:

• Degree Preferred: Bachelor Degree
• Preferred Fields of Study: Information Technology
• Certification(s) Preferred: Agile and/or Scrum Master certifications
• Preferred Knowledge/Skills: Demonstrates extensive abilities and/or a proven record of success as a team leader

Job Description Data

• Demonstrating prior experience in cloud-based collaboration platforms such as Microsoft 365 and Google Workspace;
• Demonstrating familiarity with software development tools such as AzureDevOps (ADO); Possessing technical expertise in the areas of Agile Software development;
• Facilitating onboarding and enablement of new cloud-based technology platforms/services to understand customers' needs;
• Supporting creation of thought leadership and whitepapers to define the product strategy and vision;
• Knowledge of Scrum and Agile Software Development Methodology; Translating product features into well-defined user stories and acceptance test criteria; Owning, prioritizing, and maintaining the product backlog for assigned products;
• Drafting and iterating user stories in the product backlog with the scrum team;
• Managing epics, features, and user stories to be completed by delivery teams aligned to the product’s vision;
• Collaborating with the Product Management team on roadmap prioritization; Coordinating with the Scrum Master and Tech Lead on priorities, approach, and delivery, while driving alignment with delivery teams; Aligning deliverables to business requirements and acceptance criteria; Applying knowledge of user-centred design principles and a customer-first mindset;
• Applying user experience (UX) design and product design to meet customer expectations; Engaging in articulate and persuasive verbal and written communication; and,
• Applying analytics and reporting tools to articulate metrics, insights, and opportunities.