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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a Principal Product Manager to lead our fast-growing Enterprise CRM data capabilities. This role will partner with Technology to create the vision and strategy for our Unified Customer View data capabilities. Our goal with Unified Customer View is to enable the best experiences by building a single view of the customer so that services and personalized journeys can be delivered rapidly and cost-effectively. We will enable holistic, cross-product client insights. This work is a key enabler of our transformation efforts as it improves our customer experience, data quality and reduces total cost of ownership through technology modernization. An important objective is to build the data assets in such a way that they are reusable for multiple use cases, across multiple Business lines.

This leader will manage a team to deliver in a highly complex environment, including data orchestration across multiple applications / Business Lines. Lastly, the role will have responsibility for communicating the vision and strategy with Business Line stakeholders and securing their buy-in and investment in the work.

In particular, the role will be responsible for the following:

• In partnership with Technology, define a federated operating model where domain owners can publish and consume data while the data is centrally governed and controlled. Advise on architecture, data standards etc to optimize the model and ensure progress is made with the right risk framework.

• Partner with senior leaders across Business Lines to understand their challenges as it relates to data and develop use cases accordingly. Work with Technology to solution leveraging various enterprise data capabilities.

• Clearly communicate risks, challenges the team is facing in execution. Resolve roadblocks for team in a timely manner that allows us to deliver on-time

• Prioritize product roadmaps to meet business objectives. Have a three-year view on the product roadmap to anticipate what is to come and ensure foundational capabilities are able to scale for the future.

• Partnering with Business Lines, make the case for investment in this space with clearly defined objectives and key results

• Oversee a team who serves as domain owners for Profile & Preferences, Interaction History and Enterprise Unified ID for Corporates. Allocate resources as priority dictates.

• Develop a deep understanding of the overall data landscape in the organization and focus on efficiency, reliability and flexibility of the platform

• Lead, develop and coach their team for maximum success.

Successful applicants will exemplify U.S. Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

Preferred Qualifications

• Extensive experience in large scale data platform environments and solutions

• Working with large teams and cross functional stakeholders

• Results-oriented leader

• Keeps the customers at the center of everything you develop and the ability to communicate your ideas crisply and clearly

• You have a curious mind and a problem solving ability

• You have a strong analytical mindset and back all your decisions with strong numbers

• Strong partnership skills and leadership through influence

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $160,480.00 - $188,800.00 - $207,680.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.