product manager Remote
Job description
Routeware is the industry leader in providing SAAS software solutions, integrated technologies including RFID, AI, video, hardware/software, and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations achieve a digital transformation that saves time and money, increases efficiency, improves safety, and helps to make our world a greener place.
Based in Portland, Oregon, the company is PE-backed and employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one solution to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
- Intellectual Curiosity - We nurture skills, knowledge, and creativity.
- Emotional Intelligence - We are personable, positive, and caring — and we don't take ourselves too seriously.
- Customer Focus - We advocate for our customers.
- Team Commitment - We take ownership, play well with others, and are reliable.
- Solution and Action Orientation - We approach solutions proactively, collaboratively, and thoroughly.
POSITION OVERVIEW
Routeware is seeking a highly motivated and knowledgeable Product Manager for our In-Cab Technology product line, including in-cab tablets for waste collectors and the software that powers our Smart Truck features (e.g. actuator sensors, RFID, and video systems). In this pivotal role, you will develop and enhance these products to meet the evolving needs of our customers in the waste industry.
RESPONSIBILITIES & DUTIES
- Engage with customers and users to understand their needs and preferences.
- Use data analytics tools to understand user interaction with the product.
- Maintain and communicate product vision and value to customers and internal stakeholders.
- Stay updated on market trends and competitors in the waste industry and related technologies.
- Collaborate with multiple departments within Routeware to ensure product alignment with the company's strategic direction.
- Execute effective product discovery techniques to identify customer pain points and unmet needs.
- Use product optimization techniques to improve product features and performance based on user feedback.
- Coordinate with engineering, marketing, and other teams to ensure successful product launches.
- Effectively manage the product backlog to prioritize the most impactful tasks.
- Foster a respectful and cooperative relationship with the product team, including developers and designers.
- Establish mutual trust with stakeholders and address their concerns effectively.
- Effectively communicate the product vision and strategy to inspire the product team and stakeholders.
QUALIFICATIONS
- 3-5+ years as a Product Manager or similar role in a B2B SaaS business.
- Proficiency in using data analytics tools to inform product decisions.
- Ability to apply industry knowledge to make informed product decisions (experience in the waste industry is preferred).
- Experience coordinating with multiple departments within a company.
- Exceptional communication and presentation skills.
- Ability to lead, inspire, and work effectively with different teams.
- Excellent problem-solving, organizational, and leadership skills.
- Knowledge of product optimization techniques (A/B testing, etc.)
- Experience in stakeholder management.
- Ability to adapt to new processes and changes in development, team structure, or company strategy.
BENEFITS
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Nine company holidays
- 1 Volunteer day
- Summer Friday's
This is a full-time, remote role based anywhere in the United States.
Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
