Product Manager London, England
Ofcom
Full Time
London, England
81732 - 104750 GBP ANNUAL Today
Job description
Closing Date:
17/09/2023
Group:
Corporate Group
Management Level:
Associate
Job Type:
Permanent
Job Description:
Please note that this role will close at 00:01 on Sunday 17th September and therefore we advise getting your application in no later than midnight on Saturday 16th September.
About Ofcom
Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.
Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.
We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.
About the Team
This role is in the Data Innovation Hub which supports our new regulatory online safety role by engaging with diverse projects across policy, technology, research, operations, people, and ICT.
Purpose of the Role
You will support our Product Lead across a range of product activities. This will cover managing delivery, running core scrum functions, focusing the team on delivering value and championing Agile within the business, among others.
You’ll be working on a highly sensitive and complex data platform and will need to be vigilant when it comes to potential risks.
Key responsibilities
You will work across the business to understand end user needs and core business objectives to assist you in articulating problems, setting priorities, and enabling across cross-functional delivery teams. There will be focus on developing feature sets that enable effective and impactful data and information flows.
Skills, Knowledge and experience
You will need to have skills and knowledge in the following areas.
Agile is second nature
- You’re familiar with best practice but recognise that there’s always different approaches to it. You can guide and help familiarise teams with core concepts and lead sessions.
- You can help the team to decide the best approach. You can help teams to manage and realise outcomes and are able to prioritise work. You must understand the difference between a viable and a valuable product. You recognise how a product aligns with business priorities and the value of working within a set scope.
- Above all else, you’re adaptable and understand that Product isn’t always Product, but often means you have to wear a variety of different hats.
“Experience First” Approach
- You understand the value that comes from a good experience. You can articulate what makes a good experience and importantly what makes a bad one. You can understand “real” user problems over perceived ones and can articulately question end users, to draw out the needs they have. You’ll need to be able to document those problems, needs, and even ideate around potential solutions. You’ll be familiar with substantiating these needs with data across multiple forms, whether it’s quantitatively or qualitatively.
“Data Informed”
- You understand how to use data to help inform decisions and support or disprove an argument. You should be confident in your ability to use data. You can collate and simplify data into a digestible format, that enables business decisions. You should be able to build business cases based on user needs.
Understand the basics of tech
- You have a basic understanding of how technology works - we’re not looking for a developer, but being able to articulate the fundamentals is important. You can break things down into simple human language for a non-tech audience to understand. You can apply what you know to work with other data and technology functions. You should be following industry trends and have a high-level awareness and understanding of emerging tech.
You’re willing to say “I don’t know”
- Humility is important – nobody knows everything, especially within regulation. You’re able to confidently ask questions, be open to new information and new ideas, and investigate and understand problems. You can ask the what if questions, to allow you properly explore solutions and even ways to avoid future problems.
Ongoing eagerness to learn
- You want to pick up new things, learn about them and apply them practically. This could be new tools, approaches, ways of working, terms and concepts in a variety of ways and forms.
Value being “tactically strategic”
- You are able to break down complex and strategic pieces of work, into digestible chunks that allow us to deliver value tactically, which all build towards delivering a strategic object
The art of the compromise and thinking differently
- You realise the value of policy and legislative guidance and are able to work within the constraints that they bring. You must be able to work innovatively within regulatory and operational constraints, to find simple and efficient solutions for our users.
Strategic ownership
- You can effectively get buy-in from the team.
Operational management
- You can understand the operational processes of running and maintaining a product or service.
Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly “make communications work for everyone”. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible – irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.
We champion flexible working and so wherever possible we support flexible working patterns including job shares.
As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here.
https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme
Should you require any adjustments to be made, please do contact us directly at or call 0330 912 1378
Ofcom
www.ofcom.org.uk
London, United Kingdom
Ed Richards
$100 to $500 million (USD)
501 to 1000 Employees
Non-profit Organisation
Telecommunications Services
2004
