product manager Atlanta, GA
Job description
Work closely with Global Commercial & Technology counterparts and external partners. Lead team to accomplish goals and objectives including direct reports who organize and direct a technical and professional staff as well as large indirect teams who are responsible for creating and implementing the products. Responsible for leading the strategy to deliver new quality products in support of on- and above-property Sales teams as well as IHG’s B2B customers. This role coordinates among business stakeholders, software developers, technical engineers, designers, data analysts, and other functional subject matter experts to create a comprehensive and holistic roadmap that address both short term and long-term needs. They guide in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams.
The Head of IT Product Management will also prioritize and activate the roadmap, ultimately managing the end-to-end product lifecycle from ideation to launch to adoption to optimization in an agile methodology, pivoting as needed in response to stakeholder and customer needs. The Head of IT Product Management is skilled and experienced in generating innovative ideas for growth within their respective areas and must exhibit the ability to lead senior-level Product Managers and/or leads teams of Product Managers that are responsible for higher-profile, more impactful products.
Education
- Bachelor’s degree or Masters degree in Hotel Management, Computer Science/MIS/IT, Business Administration or Industrial Engineering or equivalent combination of education and work related experience
Experience
- 14+ years progressive work-related experience with proficiency in multiple disciplines/technologies/processes related to the position including Travel Industry Sales, Hotel Management, Channel Management
- Demonstrated experience working with multiple cultures and managing hotels/vendors/Owners/guests across different countries within hospitality or related industry
- Strong architectural foundation and systems level knowledge with a demonstrated understanding of Sales platforms and other hotel-based/guest-based systems
- Experience in engaging cross functional working partnerships in a global organization
- Strong influencing/consensus building and analytical skills
- Strong leadership, team building, interpersonal and communication skills
Technical Skills and Knowledge
- Demonstrated knowledge and understanding in the areas of system development.
- Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
- Demonstrated knowledge in Sales related systems
- Demonstrated proficiency in conceptualizing and translating business requirements into specific system functionality.
- Demonstrated knowledge of Agile software development methodologies.
- Demonstrated ability in effectively managing stakeholders, both internally and externally.
- Demonstrated experience in leading and developing people.
- Demonstrated hotel industry knowledge reflecting the entire customer experience journey
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
- Manages Complexity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
- Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
Number of Employees Supervised
- Direct:1-5
- Indirect:10-25
