Product Manager

Department: Product & Technology

Location: Home based, UK

Reports to: Head of Curriculum

Hours: 37.5 per week

Salary: Competitive

Role Overview

As a Product Manager at Cambridge Spark, you will join the product and technology team reporting to the Head of Curriculum, to develop, manage and maintain learning products throughout the whole product lifecycle. You will work closely with cross-functional teams, including content developers, subject matter expert trainers, content developers and curriculum team to develop our high-quality training programmes. In addition you will support the delivery, sales and marketing teams with the adoption and roll out of new programmes into BAU.

Key responsibilities:

• Product lifecycle management: own your products through development, maintenance and continuous improvement, prioritising updates and managing the product backlog.
• Product design: Work closely with the Head of Curriculum and subject matter experts to develop course outlines that meet the needs of our learners and employers.
• Product development planning:Develop robust plans to deliver different elements of the product breakdown structure on time and on budget.
• Requirements gathering: Work closely with our learners, SMEs and other stakeholders to gather and document detailed requirements for curriculum content, functionality, and user experience.
• Content management: Oversee the creation, coordination, and maintenance of curriculum content, ensuring it aligns with educational standards, pedagogical best practices, and the organisation's strategic objectives.
• User experience: Champion the learner-centric approach, ensuring that the curriculum products provide an engaging, intuitive, and effective learning experience.
• Product testing and quality assurance: Follow processes and protocols for testing curriculum content, conducting quality assurance checks, and gathering feedback from stakeholders to ensure content accuracy, relevance, and effectiveness.
• Iterative development: Embrace an iterative product development approach, continuously gathering feedback and data to drive improvements and iterate on curriculum offerings.Analyse, investigate and act upon customer feedback, ensuring that learner and employer needs and concerns are addressed, and their input is considered in future product iterations.
• Product launch and adoption: Develop and execute plans for adoption of new curriculum products, within the delivery and sales team, including communication plans, training materials, and support resources to drive product adoption and ensure a successful launch and handover into BAU.
• Performance analysis: Monitor key performance indicators (KPIs) related to curriculum product usage, learner outcomes, and customer satisfaction. Analyse data to identify areas for improvement and drive data-driven decision-making.
• Learning Platform: support with the identification, prioritisation and adoption of new features within the Cambridge Spark learning platform, and leverage new features to accelerate the continuous improvement of existing learning products.

Candidate Specification:

Essential

• Proven experience as a Product Manager or similar role (experience from the tech industry and/or startups preferred.
• Strong skills in product development planning, including the ability to collaborate with stakeholders, create development plans, and deliver projects on time and within budget.
• Proficient in requirements gathering, documenting detailed requirements.
• Excellent project management skills, with the ability to prioritise and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Effective in cross-functional collaboration, working with diverse teams to successfully develop and deliver products.
• Exceptional communication skills and the ability to engage stakeholders at all levels
• Skilled in product testing, quality assurance, and iterative development, continuously improving curriculum offerings based on feedback and data analysis.
• Proficient in the use of technical collaboration & communication tools such as Google Workspace, Looker Data Studio & learner management systems.

Desirable

• Proficient in Git version control system, with the ability to navigate repositories, understand branching and merging concepts.
• Familiarity / interest in Education & EdTech, including apprenticeship, bootcamp, MOOCs, etc..

Company Benefits:

• Remote first company providing flexibility to work from home
• Pension with up to 5% matched contributions
• 25 days holiday + 8 bank holidays + 1 day off on your birthday
• Pre-tax gym allowance of £30 per month
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals, pub nights to team building events
• Contribution towards books and training courses that help you learn and grow in your role with us
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days p/a)
• EAP with 24 hour confidential support line

Background to the Organisation

We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era.

We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets.

Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.

Values

At the centre of the way we work together and inspire each other to achieve success are these core values:

Entrepreneurial

We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.

Team Spirit

Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.

Customer-focused

Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.

Gold Standard

We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.

____________________________________________________________________________

Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages.

bwpp8SMwMB