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Product Manager Birmingham, England

Full Time Birmingham, England 56513 - 66098 GBP ANNUAL Today

Job description

Product Manager - Broadband Development

Job Req ID: 23669

Posting Date: 20 Sep 2023

Function: Product & Propositions

Location: Snowhill, Birmingham, United Kingdom

Salary: Competitive Salary plus Benefits

Career Grade: D

Internal Closing Date: 29/09/23

Locations: Birmingham, Bristol, London, Manchester

Why this job matters

Our Broadband portfolio is market leading, delivering fast, reliable internet to small, medium and corporate businesses. We also provide network solutions to a number of Wholesale partners to enable them to offer their own Broadband to market.

This role is vital to Broadband’s continued growth, ensuring we have products that excel in all market segments.

In this role, you’ll be responsible for the development of the Business Broadband product, working closely with Propositions, Commercial, Service, Digital and Networks.

You’ll manage the product roadmap and launch developments and enhancements into the sales channels, clearly communicating the benefits and differentiation. You’ll work closely with Digital and Networks to define developments, using Agile methodologies to best advantage.

You’ll support proposition requests from the channels in relation to the access portfolio, e.g. launch of new features, functionality and bundles to meet revenue and volume targets.

You’ll conduct post-delivery reviews, ensuring business case benefits are being delivered and that the customer and colleague experience is working well.

What you’ll be doing

Identifies new features / bundles / products by understanding and analysing user needs, BT Group's current product suite and business requirements of internal functions like sales and delivery.
Contributes towards the continual assessment of customer needs, evolving the product strategy to deliver against those needs and maintain a market leading position.
Collaborates with analytics and engineering teams, and interfaces with cross functional stakeholders e.g. sales, propositions, marketing, legal, and customer success teams to fulfil the product backlog using Scrum/ Agile methodologies.
Drives delivery of developments, agreeing Minimum Viable Product and building on this until the full product is delivered.
Creates and develops high quality work for product road mapping, mock-ups, proof of concepts, specification writing and product schedules.
Ensures accurate and formal product documentation such as feature sheets and user guides.
Contributes to the building of data points and tracking (via Digital) to enable the product to be managed in life. This includes building data tools, pipelines, analytic dashboards and visualisations.
Mentors other product management professionals, helping to improve the team’s abilities by acting as a technical resource.
Champions, continuously develops and shares with team knowledge on emerging trends and changes in product management.

Key Skills

Product strategy: Able to define and drive product strategy and roadmap bringing new developments to market on time and within budget. This includes:

o User Story Definition
o User Experience Design
o User Research & Customer Need Identification
o Product Discovery & Experimentation
o Agile Methodologies
o Backlog Prioritisation
o Project/Programme Management

Business acumen: Ability to influence and shape your product to meet changing customer requirements or reacting to competitive threat. Understand the commercial impact of your changes.
Market Insight: Knowledge of the broadband market and the competitive landscape as well as an understanding of customer requirements relevant to broadband products and networks.
Excellent communication & stakeholder management skills: Ability to engage frequently at the senior manager & director level within BT and externally i.e. industry working groups and with suppliers.
Analytical: Strong skills in building the case for change and drawing on data and analytical techniques to present and articulate where required. Define objectives and key results (OKR).
Technical: A good understanding of how broadband works, is provided, and carried across BT networks.

The skills you’ll need

Backlog Prioritisation

User Story Definition

Product Discovery & Experimentation

Partner Selection

Product Lifecycle

Objectives and Key Results (OKR) Definition & Tracking

Product Strategy

User Experience Design

Stakeholder Management

Product Roadmapping

Platform/ Technology Architecture & Feasibility

Data Analysis

Agile Methodologies

Project/Programme Management

Decision Making

Growth Mindset

User Research

Inclusive Leadership

Our leadership standards

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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