Product Associate London, England
Job description
Location: London
Salary:
Closing Date: Monday 14 August 2023
About Us:
Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.
Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.
Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.
You and Your Team:
As a Product Associate, you will be reporting to the Head of Product Management. You’ll be supporting the Cards Product Management team, working closely with the broader Commercial team to drive clear recommendations on how to manage and grow the credit card business in a profitable and customer centric manner.
In your day-to-day role, as a Product Associate you will:
- Ensuring that the credit card products are designed, developed, and managed to embrace the customer needs and good customer outcomes (GCOs) set by the business and meet the requirements of the regulator.
- Gathering and interpreting a sufficient range of internal and external reference points and benchmarks to identify opportunities and benefits.
- Identifying and making recommendations and business cases for changes to the car products for both new and existing customers.
- Playing a key role in the end-to-end product development lifecycle, ensuring VBL has a suite of products that supports new business card acquisition commercial strategy.
- Forming strong working relationships with stakeholders across the Bank.
What you will bring to the team:
- Able to manage own work and small projects to react quickly to fast moving, demanding situations.
- A commercial perspective and understanding of compliance and risk management processes needed to underpin decision making.
- An understanding of the customer journey for credit cards and the commercial and customer outcomes that are part of the credit card product.
- Ability to drive customer and commercial KPIs to deliver and/or exceed the planned ‘balanced scorecard’ for the business.
- Results orientated, with a natural problem-solving mindset that uses thoughtfulness, drive and appropriate urgency.
Why Vanquis?
Vanquis was established in 2003, offering a credit card designed to help customers improve their credit score. In 2016, Vanquis introduced personal loans to give customers additional opportunities on their credit-building journeys. Vanquis brings together our lengthy history in the financial sector with modern money management through its online and app-based accounts.
Our colleagues are the most important part of delivering our purpose to put customers on a path to a better everyday life. If it wasn’t for their amazing efforts, ideas and energy we wouldn’t be the successful business that we are today.
On top of all this, we will give you a package including:
- Competitive salary
- Discretionary annual bonus
- Hybrid working considered
- Up to 30 days holidays in addition to bank holidays
- Pension Scheme with matched company contributions up to 5%
- Private Medical Insurance
- Extensive opportunities for personal and career development
- Opportunity to grow, develop and learn
- Colleague Perks at Work discount platform
- Season ticket loan
- 1 paid day to ‘give back’ to local communities or chosen charity
We strive to constantly improve the way we look after our people and have created an environment where everyone feels valued and can be themselves. We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.
We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
