Process Design Lead Bexhill, England
Hastings Direct
Full Time
Bexhill, England
10.56 - 12.04 GBP Today
Job description
As one of our Process Design Leads, you will be inspiring colleagues with your vision for process improvement and strategic change, using your expertise in various tools and methodologies for the design of new and existing processes, helping to shape great processes and outcomes.
You will also be responsible for driving and embedding a culture of strong process management across Insurer Services (our Claims and Fraud area), acting as a point of expertise and guidance for the business and team.
You will also be responsible for driving and embedding a culture of strong process management across Insurer Services (our Claims and Fraud area), acting as a point of expertise and guidance for the business and team.
We’re flexible in terms of location too! You can be based at any of our offices (Bexhill, London or Leicester) on a hybrid basis, or, for the right person, we can offer this as a fully remote opportunity.
What does day to day look like?
Working with stakeholders across all levels to lead the design of new and changing processes, ensuring these support and enable delivery of our strategic objectives- Using various methodologies and tools as appropriate, designing for easy to use processes with good customer outcomes, improved efficiencies, robust controls and market leading commercial performance
- Proactively identifying strategic opportunities for holistic process and business improvements
- Embedding and continuously improving the Process Design framework to support the delivery of innovative and effective process design and business process management
- Feeding into Process Assurance reporting for overall visibility of process performance and outcomes
- Continuously promoting a culture of strong process and control management
What are we looking for?
- Strong experience of process design, improvement and strategic change delivery
- Proven track record of using various design and change methodologies
- Ability to inspire and influence change at all levels
- A strong understanding of risk, control and assurance
- A broad understanding of commercial objectives
Benefits for you
Please find some of the great benefits we offer here at Hastings Direct;
Negotiable salary dependent on skills & experience
Car allowance
Generous annual bonus scheme
Private medical insurance
27 days holiday (+bank holidays on top and holiday buy/sell)
Pension match up to 10%
Excellent Wellbeing programme
Excellent Wellbeing programme
Flexible benefits (including holiday buy/sell, healthcare and dentistry etc.)
Discounted Hastings Direct products
High street discounts
Plus a lot more that we’d love to bring to life with you!
Plus a lot more that we’d love to bring to life with you!
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
Job posting end date:
