Job description
About The Role Giving people better access to the care they deserve As a Private Patient Healthcare coordinator you will contribute to the smooth running of administrative processes at our Plymouth hospital. The role is to ensure patients receive a seamless experience by dealing with enquiries and tasks efficiently and thoroughly. Providing a high quality administrative and secretarial service for the unit to ensure an efficient service Purpose of the Role To work as a member of the private patient team to provide a comprehensive customer service role, ensuring that all patients are dealt with in a professional, courteous and empathetic manner. The role will see patients followed throughout the entire pathway, building relationships and rapport to ensure a seamless experience About You Someone with recent and relevant experience, who has excellent communication and interpersonal skills as well as the ability to work under pressure. Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload Experience in an Administration environment Team player The ability to work on your own and as part of a team The ability to practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient information. A professional and friendly front whilst being responsive and empathetic towards patients What you can expect in return An extensive range of wellbeing and lifestyle benefits Flexible shifts that enable you to work around other commitments Outstanding long-term career opportunities About Us About Practice Plus Group Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It’s a chance to be part of an agile and innovative healthcare company that’s determined to help our partners introduce new ideas and new ways of working, and it’s an opportunity to pursue a rewarding career as a key member of a caring team. If you have any questions, contact [email protected] or Call 07971030100