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Job description

Private Client Fitter

Founded in 2011 by Daniela Karnuts, Safiyaa is a demi-couture brand that celebrates natural confidence and unwavering femininity with client focused technology innovation at its forefront. Safiyaa is dedicated to creating a unique, personal, and all-around enjoyable shopping experience for the dynamic modern woman. Sustainability and craftsmanship lie at the heart of Safiyaa. Bringing the collections to life in our ateliers, we strive to reflect the same values for the brand as we would expect in our own lives – consciously and responsibly. Impeccably crafted, from carefully sourced sustainable fabrics, one tailor - per garment - stitches each piece from start to finish in a safe and ethical working environment.

Reporting to the In House Production Manager, we are looking for a Private Client Fitter with excellent technical sewing skills to deliver quality alterations for our private clients. This role will be based across both our London Showroom and Atelier, working closely with our private sales manager and development team to create a unique and personal shopping experience.

Responsibilities:

• Attending customer appointments with the client manager to provide expert garment knowledge and suggest necessary changes to garments
• Deliver quality work as per clients requirements and according to Safiyaa quality standards.
• Carry out accurate measurements and advise on feasibility of design/construction changes required by the client.
• Clearly document all alternation changes completed on client garments. Communicate these details with dates to the pattern cutters to keep accurate records on client’s profiles (Shopify and/or on other agreed platforms) to assist future orders.
• After fittings carry out the physical alterations on garments in a timely manner with the support of production coordinator and production manager.
• Support team wider team at Atelier when needed to ensure efficient garment production.
• Record all details regarding alterations made to clients patterns with 2D&3D integration team and respective pattern cutter.
• Deliver excellent customer service and professionalism during private fittings.
• Have a flexible approach to fitting schedules when required from private clients.

Requirements:

• Experience working with high-end luxury garments
• Excellent customer service skills
• Possess strong technical sewing ability
• Strong organizational and time management skills
• Excellent communication, collaboration and interpersonal skills.
• Strong team player, with hands on work ethic.

Job Types: Full-time, Part-time, Permanent

Salary: £30,000.00-£38,000.00 per year

Benefits:

• Company events
• Company pension
• Flexitime
• On-site parking
• Private medical insurance
• Referral programme

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Mayfair, Greater London: reliably commute or plan to relocate before starting work (required)

Experience:

• alteration / tailoring (required)

Work Location: In person