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Job reference number 293672

Privacy Risk and Governance Manager - London (Hybrid) - Permanent

Competitive Salary

On target bonus

25 days annual leave (plus bank holidays)

Full time

Permanent

Royal Mail Farringdon

We’re currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented, bright, and driven people.

Are you a confident, proactive individual, with excellent analytical and reporting skills? Do you have a qualification (or relevant experience) in data protection, information governance and metrics, or policies and privacy notices?? If so, we would love to hear from you. We are looking for a Privacy Risk and Governance Manager to join our Team. Interested? More details and how to apply can be found below.

Reporting into the Head of Privacy Governance and Culture, this role encompasses responsibility for providing information governance and data protection support and advice to Royal Mail Plc, Royal Mail Group Limited and the Royal Mail Group of companies (together “RMG”)by establishing the Privacy Governance Information Management System in line with industry standards and best practice.

About the Role
In this governance role, you will hold a unique holistic view of the vast amount of information collated across the Data Protection Office enabling you to draw out critical insights on themes relating to incidents, Business Unit risks, assessments (DPIAs, Assets, Suppliers) etc. to help formulate strategic remediation plans e.g. training , policy and process changes, metric revisions etc.

You will manage, maintain, and govern RMG’s data protection policies, and supporting standards and guidance (including Privacy Notices), ensuring they are up to date/in line with regulatory requirements, and meet the needs of the business..

You will be responsible for the production, management and governance of the privacy risk process and reporting across the DPO team. Alongside this, you’ll manage the production and use of the ICO Accountability tracker, monthly KPIs and Group level enterprise risk reporting to enable the DPO Leadership team monitor compliance and drive actionable improvements from insights derived from the analysis.

You will design, develop, and maintain Privacy Governance Records and Reporting, including Records of Process Activities (ROPA), Assets and 3rd party inventories and other processes and procedures which enable policy compliance and support processes to govern, manage and drive continuous improvement. You’ll work with the Privacy Culture and Change Manager to develop communication channels for privacy policy issues, which effectively engages stakeholders, enhances the presentation of and compliance to RMG’s polices and increases their impact. You will respond to audit, investigations and risk assessment findings and develop and execute policy revisions to fulfill remediation plans.

About you
To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below:

• Qualification in information governance or in data protection (BCS/ISEB/CIPP/CIPM), or equivalent gained in relevant experience.
• Strong experience working directly in data protection, with expert knowledge of data protection and information security best practice and applicable data protection legislation,
• Experience of rigorous analysis of complex issues and proven delivery of pragmatic solutions to problems.
• Strong analysis, presentation, communication, and negotiation skills.
• Strong stakeholder management skills and ability to manage internal and external stakeholders to ensure delivery of appropriate quality deliverables
• Self-motivated with a ‘can-do’ attitude, focused on seeking solutions and possibilities rather than impossibilities.
• Ability to manage a heavy and varied workload.
• Ability to adapt in a changing business environment and to embrace and implement change.
• To work out of normal office hours ‘if and when’ circumstances dictate
• High degree of comfort with technology

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

Next Steps

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions. If successful at this stage, you will be invited to attend a face to face assessment.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Closing Date: Sunday 23rd April 2023. Please note, this advert may close early if the appropriate number of applications has been reached.

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