Job description
About Pearson
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
About the team
The Secure Team within Pearson Qualification Services handles more than 4,000 printed items per year, producing more than 9 million question papers. As a Secure Print & Distribution Controller it will be your responsibility to ensure the manufacture and despatch of question papers and related examination materials under secure conditions and to agreed schedules. You will take end-to-end ownership of specific despatches to ensure a joined-up workflow and successful delivery.
Key activities and responsibilities:
- Maintaining and updating the secure print database
- Processing question papers when they are passed for press to ensure they are fit for printing
- Raising print orders with suppliers
- Tracking consignments to centres and assisting centres with distribution queries
- Processing orders for on-demand tests
- SFTing electronic versions of question papers to centres on the day of the exam
Key challenges:
- The security of question papers and assessment materials must be maintained at all times through the adherence to set processes and procedures.
- The quality and accuracy of question papers and instructions given to suppliers in print orders requires excellent attention to detail.
- Working to tight deadlines and managing the end to end process to ensure question papers are despatched to centres on time and within agreed KPIs.
- Working with fluctuating volumes.
- The tight deadlines and fluctuating volumes require a flexible attitude towards achieving deadlines – at peak times of question paper activity, extra hours may be required to complete work.
Competencies
Individual:
- Providing a customer focused service
- Communicating with influence
- Working with others to achieve goals
- Delivering goals in a changing environment
- Taking a creative and innovative approach to work
- Maximising potential in self and others
Additional Competencies:
Essential:
- Attention to detail: Able to create and maintain consistent records relating to the progress and order details for question papers.
- Methodical approach: Ability to concentrate and focus on meeting deadlines and objectives.
- Communication skills: Ability to comprehend and provide clear instructions with suppliers, colleagues and internal customers.
- Financial knowledge: Numerate and happy to work with figures on order quantities, purchase order costs and invoices.
- Teamwork skills: Ability to work positively with other members of the team.
- Analytical skills: seek to understand the bigger picture and the impact of up and downstream activities.
Your Benefits & Reward
We’ll expect a lot and we know you’ll do great work, so we give a lot back with some of the best benefits in the business! Along with learning, development and mentoring opportunities, our range of benefits can support the different needs of our diverse colleagues, and their families too. Joining our Pearson family can provide you with unlimited and truly global career progression options, and you can also look forward to exploring our impressive benefits, such as:
- Flexible options for work from home days.
- A starting holiday of 25 days plus UK public holidays, and you’ll earn 1 additional day’s holiday per year you work with us.
- Generous pension scheme where we match and double what you contribute.
- Maternity, paternity, and family care leave as well as flexible work policies.
- Shares and stock purchase options.
- Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family and personal life.
- Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: AB/P&D/19876