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Job description

About The Role
Hippo Digital is recruiting for Principal Business Analysts to join our growing consultancy. Business Analysts translate complex business problems and user needs into a set of detailed requirements for the end-to-end service or product, with the appropriate use of epics, features, user stories and defined acceptance. You'll clearly and accurately communicate business requirements and user needs to a variety of stakeholders, including directors, senior leaders and the team, using the appropriate methods of communication or documentation.

As a Principal Consultant, specialising in Business Analysis, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader.

What you’ll do:

• Work with the Product Owner and/or Delivery Manager to establish and maintain a prioritised product, programme or project backlog of what needs to be built
• Work collaboratively with designers to inform the creation and iteration of prototypes for the services or product to solve the problems users face
• Define business process improvements for products or services to inform recommendations identifying clear benefits and contributing to delivery plans
• Use insights from user research and metrics to inform the business analysis approach, and explain your business decisions clearly
• Be an expert in Agile delivery, identifying the best Agile processes for projects and measuring the success of outcomes.
• Run workshops with your team and stakeholders
• Build long-term, strategic relationships with stakeholders
• Advocate and coach in user-centred design, and the use of agile business analysis in particular for the delivery of products or services
• Lead collaboration with various skill sets and provide a high level of support for clients and colleagues within Hippo
• Define the recruitment processes for business analysts, advise on suitability of candidates and lead recruitment interviews
• Encourage and facilitate continuous improvement of the BA team
• Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques
• Line manage, advise and support business analysis colleagues and other members of Agile teams.
• Work with the hippo business analysis community to share best practice to ensure high standards, including attending business analysis events and writing blog posts

Skills and experience that you need
People are at the centre of everything we do. We’re a diverse and close-knit community united by a love for solving complex problems for our clients and their users. We take a common sense approach to getting things done. We get things wrong, we learn from experience and we adapt. We stay curious and never stop learning.

We don’t need you to have any certificates or qualifications, but we do need to be confident that you can demonstrate the following:

• Be an expert practitioner with broad industry experience
• Have advanced knowledge of Agile and user-centred design approaches
• Have advanced knowledge of GDS standards and service principles
• Be able to understand the strategic objectives of the organisation and how the insights will help them
• Be comfortable having your findings challenged by stakeholders and the ability to clearly explain the insights
• Have exemplary business analysis skills including communication, listening and organisational skills
• Have expertise in eliciting and management requirements to meet user needs within a product or services focussed project
• Be experienced in championing user centred design principles and practices, applying these to the delivery of a product or service
• Be a strong presenter and happy to sell the benefits of business analysis to people who aren’t familiar with the discipline
• Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve content after you leave

What makes us great
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
• private health cover
• private dental cover
• additional company pension contributions
• additional holidays (up to an extra 2 days)
• wellbeing contribution
• charity contributions
• tree planting

Hi, we’re Hippo.
We are a full-service digital consultancy. We deliver meaningful transformation by combining data-informed evidence, human-centred design and digital engineering. By combining all three disciplines, we approach problems on a human level and provide end-to-end solutions, solving whole problems for organisations from concept to reality, supporting innovation and continuous improvement.

We partner with our customers to successfully delivers transformational programmes and help them thrive as modern digital organisations. With a strong people-focused culture and vibrant community, Hippo continues expanding its portfolio of public-sector and private-sector customers. We aspire to add value and leave a lasting benefit within those institutes. Our philosophy is to ensure the user is at the core of everything we do, research, design and deliver. Collaborating with us means embracing a digital-first strategy with people-first design, which will genuinely create lasting change and positive impact.

What makes Hippo unique is our amazing people and the great culture that we have built. Join the Hippo herd on our journey to make the world more accessible.

Hippo locations
Our Hippo offices are in Leeds, London, Bristol, Birmingham and Manchester. However, we invite candidates to apply from anywhere in the UK who can be flexible regarding location. We offer a relocation support package of up to £8k to help cover the cost of moving somewhere within commuting distance of one of our locations. Please note that due to the nature of the business, we may also request that you work from client locations or your home.

How Hippo Digital embraces diversity and equal opportunity
Hippo Digital is committed to diversity, equality and inclusion. For us, diversity and inclusion are not just tick-boxing activities but a chance to make meaningful long-term changes. A diverse workforce means we can unlock our ability to innovate, be creative, be better problem solvers and provide an inclusive environment for everyone. We encourage candidates from all backgrounds to apply.

Job Types: Full-time, Permanent

Salary: £74,550.00-£89,250.00 per year

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Manchester