Prescription Clerk East Harling
Job description
Avaliable Job Today Job Title: Prescription Clerk
Line Manager: Dispensary Manager
Hours per week: 25 Monday – Friday, 5 hours per day
Job Summary:
The Prescriptions Clerk will be the focal point of communication between the GPs, clinical Pharmacists, and other clinicians as well as the receptionist, patients, local chemist, and other members of the primary health care team, to ensure patients’ repeat medication is produced within the current surgery protocols.
The duties within this role will include co-ordinating and preparing repeat prescriptions for our patients, updating patient records and process all relevant prescriptions as authorised by the practice doctors and prescribing clinicians where appropriate in accordance with the principles of good practice.
The prescription clerk must be prepared to undertake any necessary training to ensure that he/she has the necessary skills and competence required.
To comply with future Extended Hours the Prescriptions Clerk cover may apply to weekends and Bank Holidays.
Prescription Clerk Duties:
a. Process all repeat medication requests sent in by patients, community teams, care homes in a timely manner and within agreed protocols. This will include dealing with patient requests from e-mail, paper requests and the telephone.
b. Liaise with patients and external pharmacies regarding prescription queries and requests.
c. Liaise with GPs for medication reviews
d. Work with clinicians and other practice staff to resolve all medicine related issues.
e. Liaise with the clinical pharmacists
g. Ensure that all prescription queries are passed to the appropriate person as soon as possible for the relevant action.
h. To ensure accuracy whilst generating patient written requests for repeat prescriptions.
i. Keeping prescription information up-to-date in patient records, maintaining full and accurate records of all dispensing transactions incorporating the use of SystmOne.
j. Check emails regularly and deal with them appropriately.
k. Create tasks, update tasks and scanned letter task lists as applicable and assist clinicians in managing document workflow relating to prescriptions.
l. To be able to work methodically and accurately with the ability to self-motivate, organise, and prioritise own workload.
m. To ensure that drugs are stored in an appropriate manner in accordance with regulations
n. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient prescription service.
Confidentiality:
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.
Safeguarding responsibilities
All staff have a responsibility to understand, achieve and maintain the standards set out in the Practice Safeguarding Policy; staff must report any safeguarding concerns to their line manager and must cooperate with the management team in identifying development needs and act on them. Staff are to ensure compliance with all safeguarding training requirements.
Induction Training:
On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Practice Management Team.
Learning and Development:
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.
Collaborative Working:
All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
Professional Conduct:
The successful applicant will be required to dress in a professional manner appropriately for their role.
Job Type: Part-time, Permanent
Salary: £10.42 per hour
Benefits:
- NHS pension scheme
- Onsite car parking
Schedule:
- Monday to Friday
Experience:
- Dispensing: 1 year (preferred), but full training will be provided for the right candidate as, equally important is a friendly, professional manner, a willingness to undertake ongoing learning and development, strong attention to detail, and the ability to contribute effectively to a busy team.
Work Location:
The successful applicant will be required to be able to work at both of the Practice sites (East Harling and Kenninghall) during the course of a working week
Job Type: Part-time
Part-time hours: 25 per week
Salary: £10.42 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
Ability to commute/relocate:
- East Harling, NR16 2AD: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 07/04/2023
Reference ID: EHKH042023
Expected start date: 24/04/2023
