Practice Administrator - HMP Nottingham Nottingham
Job description
An exciting opportunity has arisen for an experienced Administrator to work with the Integrated Healthcare Team at HMP Nottingham , providing extensive administration support.
This role requires an enthusiastic individual with the ability to prioritise their workload, have excellent organisation skills and the ability to work with competing priorities and demands. The successful candidate must be able to work on their own initiative and as part of a wider team.
This unique environment offers the opportunity to work with different organisations and subcontractors and support the delivery of care across a range of services including primary care, mental health and substance misuse.
The Offender Health Directorate is one of the largest and most successful providers of prison healthcare in the UK. The Directorate provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.
To provide an efficient, comprehensive administrative service to the Integrated Healthcare Team, supporting the clinical team in the organisation and facilitation of clinics by providing a reception service for patient appointments in the Healthcare Department, as well as maintaining patient records / databases, processing referrals, managing waiting lists and caseload management on SystmOne.
Liaising with external organisations where required, i.e. hospitals, other prisons and partner agencies and colleagues within this prison.
The Directorate provides healthcare to 9 prisons. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people – our staff, volunteers, carers, service users and patients. We are NottsHC.
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Provide comprehensive secretarial, clerical and administrative support to the Assistant Practice Manager, Head of Healthcare, GPs, Nurses and Team Leaders. Ensuring provision of work is to a high standard of accuracy and presentation, often working to tight deadlines and under pressure.
Liaise with external organisations as required, contributing to continuity of care for patients for court, transfer establishments or upon release.
Word process correspondence including letters, memos and collating reports.
Filing, photocopying, scan and attaching documents.
Input data and maintain databases.
Input accurate data onto SystmOne ensuring timely and accurate reports are provided to the Assistant Practice Manager and Head of Healthcare.
Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota types and ledgers.
Manage the SystmOne rota’s, ensuring accurate records for data collection
Provide SystmOne training to all staff and be the point of contact for SystmOne advice and guidance for all staff members
Be responsible for the production and review of SystmOne protocols
Be responsible for data collection from SystmOne, to support reporting and Key Performance Indicators.
Work closely with the Head of Healthcare in relation to exception reporting for Key Performance Indicators.
Attend meetings as a minute taker and be responsible for producing and circulating minutes.
Support the clinical managers in the production of the staff off duty.
Be responsible for managing own workload, consulting with the Assistant Practice Manager if required.
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures, and practices of Nottinghamshire Healthcare NHS Trust. It is the post holder's responsibility to ensure they keep up to date with these policies and other policy documents. This includes Infection Control and Health and Safety
