PPM Administrator Birmingham, England
Job description
Position Overview
Due to contract expansion and contract wins, we have an exciting opportunity to join our team to work in our spacious modern offices that are a short walk to/from local transport links. You will join us on a full time, permanent basis and in return, you will receive a competitive salary, plus excellent benefits. This is predominantly an office-based role with the flexibility to work from home where applicable.
Hours of work will be 37.5 hours per week with a rolling rota between the hours of 7am - 7pm, Monday to Friday with flexibility to work weekends, when required.
The PPM Administrator will manage all the data and paperwork generated by the operational teams for delivery. Key duties, though not exhaustive, are listed below;
Responsibilities
- To accurately record all job-related information on the appropriate IT systems
- Ensure all necessary paperwork and documentation is processed and upload to the correct business systems, and stored and filed in an organised manner
- To support the account management and operational delivery processes with key administrative support and production of management information reporting
- Supporting to arrange third party attendance where required, raising appropriate Purchase Orders and Work Requests
- Supporting the engineers in ordering parts to complete work, raising appropriate Purchase Orders, updating all IT systems and engineers on ETA’s. Also ensuring all costs are allocated to appropriate job for invoicing.
- Deal with communications in a professional and prompt manner
- Escalate issues with specific jobs, clients or engineers promptly
- Ensure full audit trails are maintained and evidenced where required
- Query resolution, the closure of enquiries based on information discrepancies and error/inconsistencies.
- Carry out all work in an environmentally friendly manner. Responsible for ensuring a tidy and safe work area
- To support administration process improvement business wide by engaging with internal and external stakeholders through regular communication.
What we are looking for
- Experience of working in a busy office environment
- Excellent administration skills
- Highly organised with attention to detail
- Strong Microsoft Excel skills
- Able to work on own initiative and manage own workload
- Relevant experience in a similar role
- Competent in using Microsoft Office suite
- Use all types of technology – telephones, faxes, e-mail, photocopiers, printers
- Excellent communication and interpersonal skills
- Team player
- Well organised and prepared to be flexible in their approach Is familiar with different types of building engineering systems
- Previous experience in Public Sector service
- Specific experience in a particular FM and planned service.
- Experience in the management of internal multi skilled service delivery teams
Additional information for internal applicants
Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.
