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JOB DESCRIPTION

The Managed Strategy and Solutions teams' role is continuously evolving as new and exciting opportunities present themselves. However, at its core, you will provide extensive support for discretionary portfolio managers, encouraging solutions for everyday challenges as well as projects of varying scale and impact. In this role you will collaborate extensively day to day with key internal and external stakeholders – Technology, Projects, Data Management, Trade Support and Fund Management, among others.

Job Responsibilities

• Acting as a central point of contact - liaising with the key business partners across the organization and external vendors, including senior management
• Providing BAU support – incident investigation and management, including tactical and strategic fixes; assisting with non-core front office activities allowing the portfolio managers to focus on their primary activities; responding to ad hoc queries affecting front office’s activities
• Encouraging process improvement efforts – process re-engineering and automation, processes and controls efficiency gains, risk minimization and creation of efficient audit-ready environment.
• Acting as Subject Matter Experts – providing an in depth knowledge on systems and processes, managing significant projects and initiatives with a distinct Operations or Front Office impact.

Required qualifications, capabilities, and skills

• Enthusiastic with excellent stakeholder management skills, including senior members
• Ability to quickly understand complex issues and react effectively, assuming ownership of issues and driving towards their resolution
• Inquisitive mindset with ability to challenge information and processes
• Capable in taking ownership with the ability to operate in a flexible, dynamic environment where creative and strategic thinking is essential
• Team player with good communication skills, ability to work in collaboration building strong rapport with peers and stakeholders
• Excellent control and risk focus, with the ability to review processes and ensure suitable level of controls are in place

Preferred qualifications, capabilities, and skills

• Experience in financial services
• Excellent data analysis and automation skills (MS Excel, Python, alteryx, Tableu) desirable

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.