Job description
Porsche Pro - Porsche Portsmouth
At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…
- Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
- Annual leave - A minimum of 33 days annual leave (including bank holidays), rising with long service.
- Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team.
- Your Wellbeing - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face.
- Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day.
- Your Finances - Effortlessly grow your savings with our Share Scheme, We will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
- Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
- Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health.
- Cycle to Work - Get a bike and or cycling gear at a significantly reduced price.
- And much more…..
Are you interested in being an ambassador for our distinguished brand? Are you keen to build and share your technological knowledge to support your colleagues and impress our customers? Can you appreciate the importance of upholding the image of our Porsche Centre? If so, you could be the Porsche Pro we’re looking for.
Working in our showroom, you will create experiences that go beyond sales and give visitors to our Porsche Centre an experience to remember. You will introduce them to the exciting world of Porsche, sharing unique brand and product insights, creating real moments of intrigue, curiosity and fascination, and making them feel a part of the Porsche story. In doing so, you will inspire visitors, filling them with enthusiasm to get behind the wheel without obligation, and, ultimately, transforming them into Porsche owners – and loyal clients.
You won’t be selling. Instead, as a genuine part of the Porsche family, you’ll use your encyclopaedic knowledge of the brand, honest advice and natural conversational charm to ensure every visitor feels as if they’re comfortably chatting about a car you’re both passionate about. By being authentic, you’ll give them the information they need to make the right decision on the perfect car. In short, you will have the power to inspire complete customer satisfaction, and the innate ambition and enthusiasm to consistently deliver unique experiences, rather than meet targets.
Who are we looking for?
- Flexible communicators who are completely focused on the customer
- Professionals with a genuine interest in cars and the latest technology
- Composed characters with experience in luxury retail and customer care
- Team players who will guide colleagues to create brand loyalty, product curiosity and an exciting environment where we work and customers relax
- Empathetic storytellers who can form genuine bonds with customers, inspire their thinking, instil trust, and reinforce the values and benefits of Porsche
What will you be doing?
You will analyse customer needs, interests and specific preferences, using your extensive knowledge and professional instincts to identify the appropriate model, and recommend to customers the optional features that you think will truly benefit their lifestyle. This means you will need to think on your feet, and know every update and innovation inside out. You will need vision.
As the customer’s initial contact, you will initiate their investment in the Porsche story and their favourite model, before introducing them to your Sales Consultant colleagues. You will seamlessly forward them on to the welcome journey of Porsche ownership. Beyond the showroom, you will be a constant provider of support, proactively sharing your expertise with others, taking ownership over training and even sharing your knowledge with team members that you interact with across the business.
In summary, this is where you will start an engaging career journey that is ideal for motivated professionals who can lead, engage, listen and learn; for entrepreneurs who deserve a reward for his or her passion, professionalism and dedication to the brand. Get ready to start a new journey without limits.
About The Company
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
OUR VISION: To be the world’s most trusted automotive Distributor.
Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.
At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!