plumber London, England
Job description
About Breyer Group
Breyer Group is a Main Contractor and specializes in the following capacities: all forms of roofing, External and Internal Refurbishment and New Build schemes. The Company has always worked in the commercial and industrial markets undertaking work on housing, schools, hospitals, walkways and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice. The Company operates a proactive health & safety culture and undertakes extensive training in its workforce. We place great emphasis on quality and customer satisfaction and endeavor to maintain continuity and personal contact. Breyer Group is striving for the Investors in people standard. The post holder will play a key role within a diverse and highly skilled team.
Job Purpose
To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service.
The successful applicant would we skilled to a multi trade level to assist the `Right First Time’ culture we promise our clients. You should also be capable of promoting Breyer Group.
Ideally the candidate will demonstrate primary trade background to ensure the experience will assist in ensuring a quality and efficient delivery, multi trade experience would be an advantage. The candidate will ensure that they are organised to carry out a multiple number of calls per day as directed by the Operations team ensuring we are carrying out an efficient service within the service level agreements.
Main Duties:
You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive and void repairs.
Typical work activities include:
Day to day management of workload
Ensure that all works are carried out safely and to a excellent quality standard
Updating PDA devices with work schedules and other key information as required
To maintain our corporate image and service standards
Be able to communicate with residents Face to Face Where necessary, dealing with tenants issues and complaints in an effective manner
Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance
Ensure a quality `right first time fix’ service is maintained
Manage Impress stock within van to minimise non working time.
Ensuring the effective and proactive delivery of service
Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale
To work as an integral team member as well as a mentor and coach to apprentices
Making decisions using specialist experience
Supports and manages delivery of health and safety policy and standards
Supports & assists the identification of the reduction of costs
May take part in out of hours on call system as required by the service
Person Specification
The successful candidate should meet the following requirements:
Essential
Site Operative CSCS card
Asbestos Awareness Training
Full UK driving Licence
Desirable
SMSTS Health and Safety First Aid Trained
Trade City & Guilds/ NQV qualification
CRB check preferred
Multi Trade Discipline
Lock Smith Knowledge and experience
Experience within the responsive maintenance environment
At least 3 years experience in plumbing and other multi building trades
This includes tiling, carpentry, external works etc.
Ability to operate a PDA devise Excellent verbal communication skills and interpersonal skills
Excellent planning and organisational skills
Basic understanding of schedule of rates
Ability to communicate with management
Knowledge of the London Area
Personal attributes and skills
Ability to maintain confidentiality, operate discretion thus maintaining the credibility of the service
Ability to work as part of a team and on own initiative
Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines
An understanding and ability to show tact and discretion when dealing with members of the public
Excellent oral and written communication skills, telephone skills and interpersonal skills
Excellent planning and organisational skills
An understanding of and commitment to equal opportunities
Excellent attention to detail
Flexibility and willingness to work outside normal office hours if necessary
Ability to work within a team environment
Breyer Group is a Disability Confident employer who promote helping disabled people get into and stay in work. We strive to build a diverse and sustainable workforce where people of all genders and backgrounds are able to access fulfilling careers in the construction industry.
Gender balance and parity are integral features of our workplace and we aim to promote more flexible working practices across our business as we look to retain and continue to develop our people.
Breyer Group are proud to work with Women in Construction to champion the advancement of women in business.
Breyer Group is an equal opportunities employer.
