Job description
We are looking for someone to join our fabulous Playhouse Bar Team on a zero/variable hours basis
Main Purpose of the Role
- To serve drinks and refreshments to theatre audiences and visitors.
- To work well as a team member with a positive and friendly manner.
- To assist in maintaining a high standard of service.
Key Responsibilities
Legal and Health & Safety
- To uphold the requirements of licensing laws, COSHH and H&S procedures as conveyed by senior colleagues
Customer Service
- To work as part of a team selling drinks and refreshments to the general public.
- To serve drinks and refreshments at functions
- To provide assistance and excellent customer service to all bar and theatre customers.
- To represent Norwich Theatre and promote its activities in a positive manner at all times.
Financial
- To process accurate payments and transactions.
Bar Housekeeping
- To assist in restocking bars.
- To set up and close down all bars.
- To maintain a clean and tidy bar, ensuring all items needed for the shift are available.
Essential Criteria:
Some experience of working with customers in a busy environment
- Age 18+ (Licensing law)
- Flexible and reliable
- Available for evening, weekend and daytime shifts
- Excellent customer service and communication skills