Job description
- To provide support for Academic operations, including the preparation of programming document and class management as well as effective liaison with the Lecturer.
- Coordinate with the lecturer’s schedule around students.
- To offer information on all enquiries (internal and external). This requires the person to have first-hand knowledge of all operations and activities of the department.
- Responsible for answering basic and complex queries from students and departments who have concerns about students e.g., basic queries may include providing manager with up-to-date funding information; complex queries could include concerns about a student’s well- being.
- Work with colleagues on induction week activities for new students.
- To work with students on a daily basis through face to face, email and telephone contact.
- To receive, collate and distribute all coursework for the assigned programmes.
- To act as the first point of contact in the Academic Department, to provide advice and help to all students with respect to academic issues, liaising with colleagues/Lecturer where necessary.
- To assist with registrations/enrolment of new students.
- Assigning students classes and timetables on CRM.
- Following up on student’s coursework and monitoring of student progress with lecturer, particularly regarding attendance and coursework deadlines.
- To assist the organisation of the internal and external examination boards, and to take an accurate record of the meetings.
- To assist the maintenance and updating of databases (CRM) and ensuring policies are adhered to.
- Carrying out regular student surveys and feedback to evaluate the quality and standards of live programmes.
- To work on Turnitin reliably and fairly.
- Maintain students at risk records with the outcomes of interventions.
- To maintain CRM/VLE for assigned courses, posting material and ensuring the students have the required access to them.
- Termly update of student records on CRM and files for audit purpose.
- To take part in Open Days and Visit Days to provide information to prospective students.
- Provide support and guidance to other functions of business, when and where required.
- Maintain the safeguarding and prevent duties.
Job Type: Internship
Salary: £500.00-£600.00 per month
Benefits:
- Flexitime
- Language training provided
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: One location