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Job description

• To provide support for Academic operations, including the preparation of programming document and class management as well as effective liaison with the Lecturer.
• Coordinate with the lecturer’s schedule around students.

• To offer information on all enquiries (internal and external). This requires the person to have first-hand knowledge of all operations and activities of the department.

• Responsible for answering basic and complex queries from students and departments who have concerns about students e.g., basic queries may include providing manager with up-to-date funding information; complex queries could include concerns about a student’s well- being.

• Work with colleagues on induction week activities for new students.

• To work with students on a daily basis through face to face, email and telephone contact.

• To receive, collate and distribute all coursework for the assigned programmes.

• To act as the first point of contact in the Academic Department, to provide advice and help to all students with respect to academic issues, liaising with colleagues/Lecturer where necessary.

• To assist with registrations/enrolment of new students.

• Assigning students classes and timetables on CRM.

• Following up on student’s coursework and monitoring of student progress with lecturer, particularly regarding attendance and coursework deadlines.

• To assist the organisation of the internal and external examination boards, and to take an accurate record of the meetings.

• To assist the maintenance and updating of databases (CRM) and ensuring policies are adhered to.

• Carrying out regular student surveys and feedback to evaluate the quality and standards of live programmes.

• To work on Turnitin reliably and fairly.

• Maintain students at risk records with the outcomes of interventions.

• To maintain CRM/VLE for assigned courses, posting material and ensuring the students have the required access to them.

• Termly update of student records on CRM and files for audit purpose.

• To take part in Open Days and Visit Days to provide information to prospective students.

• Provide support and guidance to other functions of business, when and where required.

• Maintain the safeguarding and prevent duties.

Job Type: Internship

Salary: £500.00-£600.00 per month

Benefits:

• Flexitime
• Language training provided

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Work Location: One location