Picking/ Packing- Customer service Windsor
Job description
Responsibilities:- Provide exceptional customer service to clients via phone, email, and chat- Assist customers with inquiries, requests, and complaints in a professional and timely manner- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to resolve customer issues and ensure customer satisfaction- Stay up-to-date with product knowledge to effectively address customer inquiries- Process orders, returns, and exchanges according to company policies and procedures- Provide product recommendations and assist customers with finding the right solutions for their needsRequirements:- High school diploma or equivalent- Previous experience in a customer service role preferred- Excellent communication skills, both verbal and written- Strong problem-solving abilities and attention to detail- Ability to multitask and prioritize tasks in a fast-paced environment- Proficient computer skills and familiarity with CRM software- Ability to work independently as well as part of a teamWe offer competitive pay, comprehensive training, and opportunities for career growth. If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now!Job Types: Permanent, Part-time, Full-timeSalary: £10.42-£10.65 per hourBenefits:Company pensionSchedule:8 hour shiftEvery weekendWeekend availabilityWeekends onlyAbility to commute/relocate: Windsor: reliably commute or plan to relocate before starting work (required)Experience:Warehouse experience: 1 year (preferred)Licence/Certification:Driving Licence (preferred)Work Location: In personReference ID: HHOCT23Expected start date: 16/10/2023
