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Job description

An exciting opportunity has arisen to join our team in the Phlebotomy department, based across both the Royal Liverpool University Hospital NHS Foundation Trust and Broadgreen Hospital sites.

We are looking to recruit a highly motivated, enthusiastic and caring individual to join our Phlebotomy team. We are looking for a reliable individual who embodies our Trust values and is keen to enhance the quality of patient care by the collection of good quality blood samples suitable for analysis. The successful candidate will demonstrate empathy and sensitivity, acting as a calm and reassuring presence to our patients whilst taking into account their individual needs.

Applicants must be prepared to work on a rota basis between the hours of 7am and 5.30pm Mon – Fri, and 8am – 1pm Sat and Sun, and Bank Holidays.

Once trained, you will perform venepuncture in a busy outpatient department and on the hospital wards. Attention to detail and infection control awareness is crucial, together with good communication and team working skills. You will be key in ensuring samples are taken in a timely and efficient manner, whilst maintaining the health and safety of our patients, strictly adhering to infection control procedures, accurately labelling the samples and sending them off to the laboratory for testing.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

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See Job Description for further details.

• Collect samples of potentially hazardous blood into appropriate containers.
• Ensure patients consent to procedure, check patient identification against request form identification.
• Accurate labelling of samples to confirm patients’ identity to conform to local and national guidelines.
• Ensure that samples are despatched to the appropriate laboratories by using the internal hospital vacuum pod system or by liaising with the porters.
• Work on a one to one with patients and without direct supervision.
• Ensure that anomalies are reported to a senior member of staff.
• Practice infection control procedures e.g. ANTT (antiseptic non touch technique)
• Assess and dress venepuncture site.
• Ensure your workstation is clean and stocked at all times.
• Handling of potentially contaminated bodily fluids e.g., urine, faeces, sputum and semen.
• Ensure yearly training is carried out i.e. fire lectures, manual handling and mandatory training sessions relevant to post.Liaise with doctors and nursing staff regarding details on request forms etc.
• Show empathy and understanding of patients needs e.g. coping with needle phobias.
• Encouraging reluctant patients to undergo venepuncture.
• Reassuring emotionally disturbed patients and also distressed patients and their relatives
• Adapt procedures to cope with patients with mental and physical disabilities, also realizing patient’s religious boundaries.
• Using diplomacy, taking care not to disclose information that has not been previously explained to the patient by medical practitioner.
• To communicate with ward staff to ascertain whether a patient has fasted or taken medication at a certain time when relevant.
• Answer telephones enquires, and give relevant information or transfer the call to appropriate person.
• Understanding of all the procedures, and the need for special liaison with the laboratories, to ensure certain tests are carried out as per recognized procedure.

Attend training lectures, study days and workshops as and when relevant or as per instruction of Manager.

Read all relevant training literature provided.

Maintain an appropriate awareness of relevant departmental, hospital and national policies and Health and Safety guidelines.