Job description
PREVIOUS APPLICANTS NEED NOT APPLY Band 2 - Phlebotomist. Based at Queen Elizabeth Hospital and Queen Mary’s hospital and community sites. The successful candidate will be part of a team and based at Queen Elizabeth Hospital working daily on our busy wards, outpatients and in the community sites. The candidate will also be required to work across sites and any associated outreach clinics within the Trust when required. These include clinics at Queen Mary’s Hospital, Sidcup and various Community sites in Bexley and Greenwich. The candidate must have at least 6 months experience working as a phlebotomist. Experience working on Hospital Wards isESSENTIAL. The working hours are shift based Monday to Sunday, between the hours of 08:00 and 18:00. The Phlebotomy service also includes weekend duties; therefore the successful candidate will be expected to participate in these shifts. To collect blood samples safely and efficiently in accordance with good laboratory practice and trust policies Phlebotomy is a large department within Outpatients. Its a busy department with a friendly team, working on wards and sometimes at Queen Mary's Sidcup. There are times when you will be expected to work at Community Sites in and around Bexley and Greenwich. PREVIOUS APPLICANTS NEED NOT APPLY Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development 2. Widening access (anchor institution) and employability 3. Improving the experience of staff with disability 4. Improving the EDI literacy and confidence of trust staff through training and development 5. Making equalities mainstream Job Summary: To collect blood samples safely and efficiently in accordance with good laboratory practice and trust policies Key Result Areas & Performance: The post holder will be expected to carry out the following duties under the supervision of qualified staff and in accordance with appropriate standard operating procedures (SOP’s), policies and Health and safety guidance: To collect blood samples from patients as requested by an authorised officer, by means of venepuncture, skin puncture or other approved methods. Requests for blood will be for a large variety of routine and special tests, and must be collected into the appropriate tubes. To communicate effectively and sensitively with patients concerning the phlebotomy procedure, with due respect for the patient’s welfare and dignity. To be aware of physical and/or psychological needs of the patient whilst taking blood samples, ensuring that assistance is available as and when necessary. To ensure that patient identification details are checked on every patient before the venepuncture procedure is performed. To ensure correct labelling of sample tubes with patient details and the correlation of request forms with samples. To ensure the safe transit of urgent and routine blood samples from wards and clinic areas to laboratories and to ensure that urgent samples are dealt with in accordance with laboratory policy. To take responsibility for all blood samples collected by indicating the date, time and signature of phlebotomist on the request form on completion. To establish a relationship of trust and understanding with patients and other groups of staff, ensuring that a good public image and perception of Phlebotomy is maintained at all times. To provide an efficient, high-quality service to all patients of the Trust at all times. To keep all phlebotomy areas clean and tidy in line with Health and Safety policies. To comply with all Trust and Departmental procedures concerning phlebotomy, including infection control. To provide accurate written statements in the event of accidents, incidents and/or complaints. To prepare samples for transportation from satellite phlebotomy areas to pathology reception. To provide a reception service for patients, including where necessary the production of specimen labels