pharmacy technician Nottingham, England
Job description
Band 6
Job overview
An exciting opportunity has arisen for an ambitious Pharmacy Technician to develop their experience within the Pharmacy Department at Nottingham University Hospitals NHS Trust (NUH).
You will be joining the experienced, supportive Pharmacy Governance and Medicines Safety Team.
In this role, you will work closely with the Lead Pharmacist for Medicines Safety and the Lead Pharmacist Pharmacy Governance.
You will be an experienced technician with excellent organisational skills and the desire to provide a high quality, safe, effective and efficient service to our patients, trust colleagues and commissioners. You will demonstrate initiative, problem-solving and decision-making skills. Accuracy, attention to detail and the ability to work to strict deadlines are key to success in this role.
If you are able to demonstrate these skills and are looking for a new opportunity to develop then we may have the perfect role for you.
Main duties of the job
In addition to the below summary you need to familiarise yourself with the full job description and person specification document attached to this advert.
The post focuses on improving the safety of the medicines prescribing and administration process, to patients in clinical areas
To take forward clinical governance, medicines safety and quality issues on behalf of the Pharmacy Governance and Medicines Safety leads for the pharmacy department. This will include being responsible for the management and organisation of any relevant Medicines committees
To be responsible for reviewing and investigating medication errors, to identify learning, and to develop policy and good practice guidance for safe medicines usage practice and standardisation of practice
To promote safe medicines practice by publishing information and assisting delivery of with the medicines management and medicines safety training programmes/ events in the support of NHS England guidance, NatPSA alerts, and CQC standards .
To contribute to our response for complaints relating to Pharmacy services where they originate in wards and departments
To manage, organise, deliver and develop relevant Medicines Safety and Medicines optimisation Audits
To act as a point of contact and resource for governance information and support on medicines management issues
To act as a point of contact and resource for management of Patient Group Directions
To assist with reviewing of the Medicines Safety risk register
Working for our organisation
Nottingham University Hospitals NHS Trust is one of the UK’s largest and busiest acute teaching hospital Trusts. We have a well-established Nottinghamshire-wide medicines formulary through collaboration with local primary and secondary care partners.
We've made a clear commitment to our patients and staff and will do all we can to ensure our patients get the best possible care we can give them. We want you to be proud to be part of the NUH team.
You will be required to work across both City Hospital and QMC campuses of NUH and participate in a flexible shift working system including evening, weekend and bank holiday arrangements over a 7 day period.
Detailed job description and main responsibilities
For further information please see the attached Job Description and Person Specification
- Governance and medicines safety
To support the relevant Medicines Committees. This may include preparing agendas, minutes and action summaries and overseeing the implementation of actions determined by the committee. To actively participate in the meeting representing Governance, Quality, Risks, and Safety issues
To be responsible for ensuring that risk assessments for the implementation of the Medicines Management and Medicines Safety topics are prepared, co-ordinated and undertaken. This will include being responsible for the development and maintenance of the Medicines Safety risk register
To provide information to all members of Trust staff by entry into the weekly pharmacy newsletter, monthly Medicines Safety Updates and Trust briefing as appropriate.
To assist and deliver any relevant educational programme/ events relating to Medicines Safety and Medicines optimisation within or external to Pharmacy
To be responsible for investigating and analysing reported incidents that relate to Medicines Safety and Medicines Management processes, , liaising with the Chief Technician Pharmacy Governance and also the Pharmacy Governance lead and Medicines Safety Lead, to identify solutions to reduce risks. This will include providing regular reports on current trends and the changes in practices that have been identified to reduce risk
To be a member of the senior technical management team and be involved in identifying, planning and implementing the strategic development of the pharmacy technical clinical and patient support services at NUH
- Quality Improvement
To undertake and support Medicines quality improvement and assurance audits
To undertake and support relevant Medicines Optimisation and Medicines Safety and project work
To support in the analysis of prescribing and administration data available in software such as EPMA, Qliksense
- Other Duties
To take line management responsibility for designated staff, this is to include carrying out:
Personal development reviews, including objective setting and KSF reviews
Sickness absence reviews
Performance management
Recruitment and selection
To undertake a regular operational commitment in order to maintain competencies and demonstrate fitness to practice as a registered pharmacy technician. This is to include dispensing (including controlled drugs and cytotoxics), counselling patients on their medication, collecting prescription fees and shop sales payments, accuracy checking (including controlled drugs) and utilisation of the pharmacy computer system
To take full part in the 7 day shifted rota and bank holidays duties. This post-holder will be required to provide dispensary cover on weekends (half-day both weekend days) approximately once every four to five weekends – this may vary with staffing levels. For each weekend worked, a full-day will be recompensed in either the week before or after the weekend cover.
To undertake any other duties relevant to the grade as specified by the Chief Pharmacist
Person specification
Training and Qualifications
Essential criteria
- BTEC, City and Guilds or NVQ level 3 in Pharmaceutical Services, or recognised equivalent
- General Pharmaceutical Council Registered Pharmacy Technician.
- Management qualification or equivalent relevant experience demonstrated by acting in a senior role responsible for managing staff
- Current Checking validation/qualification
Desirable criteria
- NVQ Assessing Vocational Achievement and Internal Quality Assurance qualifications
Experience
Essential criteria
- Worked in a supervisory capacity within hospital pharmacy and has understanding and wide knowledge of the Pharmacy environment.
- Report writing or Similar equivalent experience
- Dealing with difficult and complex situations
- Performance management, motivating individuals and groups to improve performance.
- Use of risk assessments and managing risks
Desirable criteria
- Project management experience
- Knowledge of Patient Partnership Initiatives and Care Quality Commission outcomes
- Investigating errors and incidents , monitoring performance , supportively counselling individuals who have made errors
- Experience of design, data collection analysis of results and completing action plans for audits
Communication and relationship skills
Essential criteria
- High level of verbal and written communication skills.
- Empathetic approach to counselling members of staff who have made repeated errors or been involved in incidents
- Able to identify, prioritise and solve problems
Analytical and Judgement skills
Essential criteria
- Proven leadership skills
- High level of accuracy at all times with methodical with attention to detail.
- Able to identify, prioritise and solve problems
- Able to record, interpret and monitor data and respond to information accordingly.
- Able to appropriately handle confidential and sensitive information.
Planning and organisation skills
Essential criteria
- Good organisational skills and able to use initiative both independently and within a team to meet deadlines
- Proven track record of successful delivery of objectives
- Able to appropriately prioritise competing demands and analyse complex problems
- Computer literate in using Microsoft word, excel, PowerPoint and using the Internet.
Other requirements specific to the role
Essential criteria
- Able to participate in shifted weekend, bank holiday and evening working.
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
