Pharmacy Homecare Support Worker Salisbury
Job description
This is an exciting opportunity for a reliable, self-motivated and enthusiastic applicant to join our expanding office-based Pharmacy Homecare Team to assist with the smooth running of the pharmacy homecare service. Working with a wide variety of stakeholders, this post requires the processing and flow of information which is essential for the timely, safe and efficient provision of patient focused Homecare Medicines Services. The department provides homecare activity across the Trust processing invoices relating to outsourced homecare services that deliver medication direct to the patient’s home. Prior experience working in a homecare team is desirable, but not essential. The ideal candidate must have experience working in an office-based environment and have good communication and organisational skills. You must be flexible and able to work well in an environment of change, be computer literate and have attention to detail. Candidates who are invited to interview will be required to carry out a basic numeracy skills test. The successful candidate will work as a key member of the pharmacy homecare team supporting the day-to-day processing of prescriptions and invoices via the Medicines Management Homecare Module. The individual will be an active member of the team and will: Assist with the smooth running of the pharmacy homecare service. Ensure accurate processing of homecare prescriptions. Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner. Will accurately check the homecare invoices against purchase orders and current contract prices and processing invoices or querying as appropriate. Answer/resolve/escalate queries as appropriate. Assist in the investigation and resolution of complaints and incidents. Respect and maintain confidentiality of patient information at all times. Run homecare figure reports and other data reports. Provide general administrative support to the department. As part of this role you will be required to work weekends and bank holidays on a rota basis. Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we are driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff. We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have approximately 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. We believe working here is rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday inclusive of bank holidays (pro rata) and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything: easy access to London and local airports, the city of Southampton is only a short train or car journey away, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visitingwww.experiencesalisbury.co.uk. Please see attached Job description and person specification for full details of roles and responsibilities.
