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Job description

As a Pharmacy Dispenser, you will work as part of the pharmacy team and will be responsible for the provision of high quality pharmacy services. Your role will be to provide exceptional standards of customer service by:

• Taking an active role in the accurate and efficient dispensing of medicines;
• Handling prescriptions, interacting with patients and providing advice on their medicines;
• Safe sales of medicines.

To provide accurate and efficient dispensing of prescriptions in accordance with standard
operating procedures and under the supervision of a registered pharmacy professional, by:

• Successfully completing the dispensing assessment and accurately dispense medicines.
• Dispensing and labelling prescriptions accurately, safely and in a timely fashion.
• Maintaining accurate manual and computer records.
• Communicating with other members of the pharmacy team, customers and patients to solve problems and ensure high standards of service.
• Supporting optimal stock management including date checking.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

• We focus on what matters most
• We treat others how we would like to be treated
• We are passionate and creative in our work
• We do what we say we are going to do
• We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

• Working within the limits of knowledge, skills and responsibilities and making appropriate referrals to other members of the pharmacy team in accordance with standard operating procedures.
• Ensuring the retail area is tidy and appears professional including accurate and updated price tickets.
• To contribute to the development and maintenance of a high quality and timely outpatient service for patients.
• To ensure all communication with patients, relatives, carers, prescribers, pharmacists, staff, other health care professionals is of a high standard