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Job description

Only apply if you have the required qualifications

Working days are between Monday - Friday and hours are between 9 am - 6 pm with paid breaks. Hours and days will be discussed upon interview.

https://acrepharmacy.co.uk/

Key Accountabilities:

· Processing prescription and stock orders.

· Quality check on prescriptions, adhering to current guidance from relevant regulatory bodies.

· Quality check on documents submitted by customers, adhering to current processes and guidance from relevant regulatory bodies

· Booking in stock deliveries using our in-house computer system and replenishing pharmacy stock.

General dispensing duties

· Dealing with pharmacy queries on customer’s orders and prescriptions.

· Dealing with concerns raised by colleagues and customers regarding orders.

· Communicating with off-site administrative team and with prescribers on daily basis to resolve order queries.

· Involvement in Risk Assessments alongside guidance of Pharmacists.

· Involvement in development and review of corrective and preventive actions plans.

· Review of documents such as SOPs and work instructions.

· Apply governance principles in maintaining and improving existing pharmacy processes to ensure suitability.

To perform tasks as reasonably expected by Pharmacists and Operations Manager.

Skills:

· Professional with strong verbal and written communication skills

· Customer service skills

· Ability to work with a range of people across the business

· Organised and structured thinking

· the ability to accept criticism and work well under pressure.

· to be thorough and pay attention to detail.

· To be Computer literate

· Ability to balance customer and regulatory focuses

Competencies:

• Action Oriented - a tenacity for getting things done.
• Cultivating Innovation – leading by example, sharing best practices, and identifying areas of improvement.
• Motivating – Going extra mile and inspiring, positive with vision to succeed
• Adaptability – Ability to adapt changes within the business
• Collaborative - building and maintaining strong working relationships with colleagues and customers to meet shared objectives.

Technical / professional qualifications:

• GCSE minimum in Maths and English.
• NVQ2 in Pharmacy Services or equivalent qualification

Experience:

• Pharmacy or Pharmaceutical: 1 year (Required)
• Administration: 1 year (preferred)
• Customer Service: 1 year (preferred)

Hours:

Mon – Fri: between 9am-6pm

Job Types: Part-time, Permanent
Part-time hours: 27-36 per week

Salary: Up to £25,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Walsall: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have NVQ Level 2 dispensing qualification?

Education:

• GCSE or equivalent (required)

Experience:

• Pharmacy: 1 year (required)

Work Location: In person

Expected start date: 01/06/2023