Personal Assistant to Payments Industry and Development Director London, England
Lloyds Banking Group
Full Time
London, England
37763 - 41737 GBP ANNUAL Today
Job description
End Date
Thursday 24 August 2023
Salary Range
£0 - £0Agile Working Options
Job Description Summary
New PA opportunity
Job Description
JOB TITLE: Personal Assistant to Payments Industry and Development Director
SALARY: £37,763 - £41,737
LOCATION: London
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
Great Personal Assistant opportunity for an experienced PA.
About This Opportunity
Payments, Industry and Development (PID) is a highly specialised and multi-functional team which powers payments for Lloyds Banking Group through a “One Payments” approach to help Britain prosper.
We believe connectivity is key and, to this end, we facilitate strategic alignment on payments pan-LBG, engage with industry players to further policy and partnerships, drive Group compliance, and provide expertise to innovate our payments estate (products, services & applications). The team also holds accountability for £bns of intra-day payments liquidity settlement and facilitates the Group’s participation in payments systems, schemes & across its global network of correspondent banks.
As a team, PID plays a significant role in the successful development and delivery of our Payments Strategy and has roles to play both internally and externally to build outstanding customer payment propositions, as well as influencing current and future industry and regulatory developments for the benefit of our customers and our business.
It’s an exciting time to work in payments. You'll be working in a highly collaborative environment to deliver outstanding team results.
Supporting the Payments Industry & Development Director and the wider business unit as part of the Directors office, this role will be complex, and highly demanding but will offer you growth, opportunities, profile and beyond!
We'll provide you with a diverse, energising, and lively environment that focuses on equal opportunity and real career progress.
We believe connectivity is key and, to this end, we facilitate strategic alignment on payments pan-LBG, engage with industry players to further policy and partnerships, drive Group compliance, and provide expertise to innovate our payments estate (products, services & applications). The team also holds accountability for £bns of intra-day payments liquidity settlement and facilitates the Group’s participation in payments systems, schemes & across its global network of correspondent banks.
As a team, PID plays a significant role in the successful development and delivery of our Payments Strategy and has roles to play both internally and externally to build outstanding customer payment propositions, as well as influencing current and future industry and regulatory developments for the benefit of our customers and our business.
It’s an exciting time to work in payments. You'll be working in a highly collaborative environment to deliver outstanding team results.
Supporting the Payments Industry & Development Director and the wider business unit as part of the Directors office, this role will be complex, and highly demanding but will offer you growth, opportunities, profile and beyond!
We'll provide you with a diverse, energising, and lively environment that focuses on equal opportunity and real career progress.
Key role responsibilities include:
- Manage the complex diary of our Director to achieve optimum time effectiveness. Plan and prioritise a demanding schedule, with significant breadth and volume
- Gather & provide information on a wide range of topics, including material / papers for multiple meetings, committees & Boards (internal & external)
- Ensure critical path timeline to key meeting dates (regular and ad hoc) is understood and managed, interlocking with governance manager to ensure requisite briefings/content/sign offs etc.
- Proactively read and action all incoming queries (via e mail, telephone and post) deciding on priorities/actions. Developing to respond to correspondence independently, with reference to Executive where necessary
- Engage with senior partners within the team and across the Group, clarifying requirements to support business decisions
- Leverage weekly Director engagement to lead prioritisation and exceptions. Use initiative and experience to prioritise workflow during periods when they’re out of office on business or on leave, using judgement from the detailed knowledge of the business and key issues as to what action needs to be taken and when more complex issues require escalation
- Complete relevant delegated activities inc IT, Expenses, HR (Workday) tasks in line with policy
- Ensure record keeping is a high standard & in line with Group policies
- Actively handle annual leave of Director and reports to ensure adequate coverage and/or deputisation
- Maintain contacts across a wide variety of internal and external partners maximise appropriate support & positive relationships
- Manage Director travel and expenses in line with policy (UK and overseas)
- Employees of the Executive Office will need to work together to ensure compliance of the Executive Office Handbook and Group policies and standards is met and maintained
About Us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What You’ll Need
Strong PA experience at Executive Level and Payments experience & knowledge is a must. You'll also be/have:
- Well-organised and an independent worker, a self-starter / self-motivated and able to take initiative to identify what needs to be done with limited guidance or instruction
- Strong verbal and written communication skills to effectively work across organisational boundaries
- An understanding of MS applications inc Teams, Outlook, PowerPoint and Word, as well HR and IT systems where delegate permissions can be granted to support the Director
- Ability to thrive under mentorship, be proactive, and can handle uncertainty and ambiguity.
- Contributing to the success of the team & overall company, outside of individual goals and objectives
- A culture carrier, who brings LBG's values to life through the way you operate including supporting the wider business area and LBG through its transformation.
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
