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This is an exciting time to join Ofgem and this role puts you at the heart of the organisation, providing a full range of executive, secretarial and administrative support to 2/3 Deputy Directors within the portfolio assigned. With exposure to a wide variety of projects and people, you’ll have plenty of opportunity to learn, grow and make the role your own.

The role offers lots of autonomy, so we’re looking for someone who is proactive and confident enough to challenge the status quo and change the way we do things. At the same time, you’ll be part of a collaborative and experienced team who are ready to support and train you.

You’re likely to be working at a senior level as a Personal Assistant or Team Administrator. Highly organised, you’re able to work in a fast-paced environment with changing priorities. Good interpersonal and networking skills are essential and you’ll be ready to cooperate closely with others. A high level of proficiency in MS Office (Word, Excel, PowerPoint, Teams) is essential.

Ofgem relies on having a workforce that reflects the society we serve, so we welcome candidates from all backgrounds, and especially those from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome. We will also support you with excellent training and development opportunities, plus a competitive benefits package.

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe and environmentally sustainable energy supply.

Ofgem has a culture of inclusion that encourages, supports, and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome – as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

The Personal Assistant (PA) will provide the full range of secretarial and administrative support to 2/3 Deputy Directors within the portfolio assigned, as well as providing admin support to Team Managers where required. The post-holder will also work closely with other Executive Assistants (EAs) and PAs across their directorate and the organisation and will be a key member of a busy and collaborative EA/PA cohort.

• 
  Manage the diaries of the Deputy Directors, ensuring their time is well spent and managed efficiently, and undertake general administrative duties as required.
• Exercise judgment and flexibility in managing potential conflicting diary issues in a tactful and sensitive manner, having due regard for business priorities.
• Ensure the Deputy Directors receive relevant papers and briefings in a timely manner, so they are fully prepared for meetings and events.
• Develop and maintain excellent working relationships with colleagues in the directorate and across the wider organisation, to ensure a high level of service to the Deputy Directors.
• Work as an effective and approachable team member, contributing to team meetings within the team, covering for other PAs/EA within the directorate as requested.
• Any other tasks commensurate with the role.

Key Stakeholder Relationships

Internal

• Ofgem staff, including at senior levels
• Other EAs, PAs, and Administrators

External

• 
  Other government departments
• Industry, Consumer and environmental organisations and Suppliers

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• Excellent organisational skills with proven ability to identify priorities in workload.

• 
  Good interpersonal and networking skills with the ability to communicate with staff and industry contacts at all levels.

• 
  Proactive and able to work with minimum supervision.

• 
  Reliable, conscientious, and well-organised.

• 
  Demonstrable ability to work as part of a team.

• 
  Proficient with MS Office (Word, Excel, PowerPoint), MS Outlook and document management (ideally OneNote).

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Managing a Quality Service
• Delivering at Pace

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack attached for full details.
• Please refer to the Candidate Pack attached for full details.

Job contact :

Name :
Ashlene Doherty
Email :
[email protected]

Recruitment team

Email :
[email protected]