Personal Assistant Reading
Job description
Job Title: Personal AssistantTrust Location: Royal Berkshire NHS Foundation TrustLocation: Location: London Road, Reading RG1 5ANWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Royal Berkshire NHS Foundation Trust is the place for you.About the TrustRoyal Berkshire NHS Foundation Trust is one of the largest general hospital foundation trusts in the country.We provide acute medical and surgical services to Reading, Wokingham and West Berkshire and specialist services such as cancer, dialysis, and eye surgery to a wider population across Berkshire and its borders.The Trust is made up of 7 locations with the Royal Berkshire Hospital being the main site.What you’ll be responsible for:· To provide a full personal assistant service to the care group management team in order to help ensure the smooth and efficient organisation and carrying out of their responsibilities.· Within parameters agreed, make judgements and take actions necessary to resolve enquiries, requests and issues raised by managers, staff, external organisations and members of the public. This will include researching, collating and providing information and resolve enquiries and issues, escalating where appropriate.· Ensure that the team are fully briefed on issues as they arise, determining the priority of the issue and, as necessary, obtaining and collating the information needed to enable them to make informed decisions.· To implement, operate and maintain effective and secure systems for the organisation, control and accessing of electronic and paper information resources.· Develop and maintain timely monitoring systems for the obtaining of information and reports regularly required. To ensure that the information is obtained on time for further action e.g. MAST and appraisal· To co-ordinate and/or expedite arrangements to ensure the effective and timely handling of formal patient and non-patient complaints; formal staff grievances and disciplinary meetings, communicating with the complainants and staff involved as required.· Supporting the Care group directors with recruitment preparation.· Communicating across the care group on compliance issues; Policies & procedures and Complaints tracker.You’ll learn the following whilst working at the trust:· An in depth understanding of the roles and responsibilities involved in working within the NHS.· Knowledge of the systems used, to effectively complete your role to the highest standard at all times.· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.You’ll have the following skills/experience:· Previous PA experience on Executive level· Minute taking experience· Excellent IT and keyboard skills· NHS experience· Excellent organisational skills· Excellent communication skills· Excellent telephone manner· Microsoft Office package knowledge e.g., Outlook, Word, ExcelAs a member of NHS Professionals, you have fantastic benefits:· Competitive pay rates- work this week, get paid next week· Essential support when you need it- 24/7 365 days- call us anytime· Multi locational- work across neighbouring Trusts· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements· Training and development opportunities- Keep up with the essentials and more· Build holiday allowance for every shift you work- your work life balance is important to us· Stakeholder pension scheme available- a flexible future for you and yoursWho are NHS Professionals?We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.Apply TodayBy joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.DisclaimerPlease note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.NHS Professionals manage your data, please see our Privacy Notice on our website.Job Types: Temporary contract, Full-timeSalary: £17.69 per hourSchedule:Monday to FridayApplication question(s):Are you available immediately? If not, please state your notice.Work Location: In personReference ID: 66971
