People Operations Team Manager United Kingdom
Job description
People Operations Team Manager
Manchester with hybrid working
Permanent
In the region of £35,000 per annum depending on experience
Full time 37.5 hours per week
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
Role Overview
Not for the faint hearted, this is a pivotal role with huge exposure in an innovative and fast paced environment. This role will see you lead and develop a team whilst focusing on service innovation to deliver the optimum experience. If you’re fed up of looking for a job and want a career… look no further and read on.
What you’ll do:
This position will play a key role in supporting our Customer Operations Manager and Head of People Administration and Compliance to maintain smooth and compliant day to day people operations across the Group. You’ll lead, develop, coach & motivate a team of administrators in a HR setting to increase the capability of the team. If the words ‘problem solve’ don’t make you run for the hills then we’re on to a winner as you’ll be effectively problem solving complex issues and queries on behalf of the Bupa Executive and Senior Leaders team. This role has huge scope, it’s intricate, complex and we promise you won’t be bored.
What you’ll bring:
You’ll be an experienced people leader, ideally with Onboarding experience, and you’ll excel in an environment of fluidity and fast pace. You’ll need to be resilient, tenacious and bring high energy levels to this experienced and performing team. Whether you’re from insurance, healthcare, banking or a call centre background we want to hear from you. What matters most is your ability to provide strong leadership to your team to achieve outstanding performance and high-quality customer service to our customers both internally and externally. Networking should also come naturally to you, as you’ll be building strategic relationships across all areas of the business.
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full time
