Job description
We’re looking for a People Operations Coordinator to join our People Operations team in London.
This role is to ensure we maintain our outstanding candidate experience through the post offer stage until someone's first day, using our automated onboarding journey.
The main areas of support will be: the creation of contracts and employee profiles, improve and automate our new starters journey from point of offer, through onboarding to their first day.
You will be the candidate's first point of contact for questions that arise. You will support our managers with system related questions like internal movers or updating information on a candidate's profile. You will also need to work closely with our recruiters in the Talent team to ensure an incredible candidate experience as well as gather feedback on how we can always improve.
We have various teams across a complex business so you must be used to working in a fast paced environment, while maintaining focus on detail. You need to be agile, flexible and build rapport quickly with our internal and external stakeholders as the business grows.
You’ll also have the opportunity to get involved with wider People Operations activities, including helping manage team member and manager queries about our systems and processes.
What you'll do
- Responsible for drafting and sending employment contracts to successful candidates and monitoring the status of their background checks
- Work closely with the Talent team to ensure we have all the offer information and responding to any questions new hires have
- Create employee profiles on our HRIS (Hibob) in a timely manner and uphold our people data accuracy for new hires
- Collaborating closely with the rest of the Onboarding team to ensure seamless operations
- Respond to team member and manager queries about our people systems and processes on our helpdesk
- Support on other People Operations related projects where needed
What you'll need
- Exceptional written and verbal communication skills
- Excellent organisational and prioritisation skills
- Impeccable attention to detail
- Continuous improvement mentality
- Love of enhancing people experience
- Enthusiastic team player who is keen to learn
- Thrive in working in a fast paced environment
- A bonus if you have experience working in a similar role or experience using Lever or Hibob.
Why else you'll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- Visit our UK perks hub - Octopus Employee Benefits