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Job description

Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.

Set in the heart of Bankside, just steps from some of London's most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. The hotel also includes one beautiful penthouse apartment which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar.

The hotel also features Bankside's largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony or corporate event.

Job Description

• Ensure all new starters, leavers and variations are processed accurately.
• People systems are utilised correctly and to their maximum capability.
• Active participation in the hotel’s Blue Energy culture committee.
• To be the local expert on People Portals, in particular Hilton University.
• Face-to-face coaching and training at all levels on both people and service related matters.
• Provision of employee relations advice when required.
• Thorough knowledge of the hotel operation to understand learning and development opportunities.
• Regularly review and revise job specifications.
• Support in recruitment in high turnover areas including the maintenance of Peoplebank and updating job boards.

What We Offer

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.

In addition, we offer:

• Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
• Employee Recognition, Rewards and Events
• Recommend a Friend – £350
• Season Tickets Loan
• Cycle to Work Schemes
• Discount Chiropodist & Back therapy in the Hotel
• Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
• Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
• Opportunities to work and support our Local Communities

About Us

Set in one of London’s oldest and most culture-rich parts of the capital, Hilton London Bankside is ideally located just a walk away from some of London’s most famous landmarks including Tate Modern, Shakespeare’s Globe, Borough Market and The Shard.

With a strong focus on design, each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic Bankside urban grittiness and polished contemporary design.

You will find us very centrally located and within walking distance from several tube stations:

• Southwark tube station – 5-minute walk
• Blackfriars tube station – 5-minute walk
• Waterloo Station – 13-minute walk
• London Bridge tube station – 15-minute walk

Role in our Family

The People Advisor at Hilton London Bankside will provide day-to-day operational support and advice for all aspects of a team member’s journey with us. They will act as the go-to person for all people-related matters in the hotel and will work in collaboration with the Director of People and Culture to deliver the overarching People strategy.

Job Type: Full-time

Salary: From £30,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Flexitime

Schedule:

• Flexitime
• Monday to Friday

Ability to commute/relocate:

• London, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: One location