People Administrator Croydon, England
The Gym Group
Full Time
Croydon, England
27222 GBP ANNUAL Today
Job description
locations
Croydon
time type
Part time
posted on
Posted 12 Days Ago
job requisition id
JR0455
People Services Administrator (Full-time, part-time and job share considered)
Reporting to: People Services and Reward Manager
Based: Hybrid/ East Croydon
Reporting to: People Services and Reward Manager
Based: Hybrid/ East Croydon
Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work!
We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. We are now on the lookout for a People Administrator to join our amazing People Team.
So, what’s stopping you? Apply today and know that We’re With You every step of the way.
What you need to know about us…
The Gym Group is not like your average gym! To our members we’re the friendliest, lowest cost, nationwide, 24/7 Gym with over 230 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose -It’s our mission to break down barriers to fitness for all.
We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture and were recognised as #25 in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and silver in wellbeing last year. We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.
That’s what you’re looking for right? We’re With You! So let us tell you more.
What you need to know about the role…
The role of the People Services Administrator is to work with our amazing managers and teams to empower them and facilitate the full end to end employee journey in the simplest and most effective way.
Main job activities:
- Provide high quality, timely responses to our people and line managers via email /phone calls/case management system
- End to end employee lifecycle management from onboarding to off boarding within our service level agreements.
- FirstpointofcontactforallPeopleandPeopleSystemsrelatedquestionsandqueriesfromourteamsusingFreshService
- Allocating Tickets in our case management system Fresh Service
- Manage People Operations Dashboard, ensuring action is taken in a timely manner to resolve outstanding items
- Ownership of advising on and processing of all elements of the end-to-end employee journey via Workday in a timely and accurate manner
- Responding and supplying of reference requests for prior employees in line with SLA’s
- Managing of password reset requests in our Workday system in line with SLA’s
- Simply breaking down processes in our human capital management system Workday for employees, managers and leadership, presenting information in a way that is easy to understand, for speedy resolution of queries and effective training
- Work in conjunction with the broader People Team (Employee Relations, Performance & Development Payroll & Recruitment) to deliver a seamless employee experience
- Undertake and support with project work and ad-hoc people administration tasks as required
- Support employees, managers, and leadership on solving any day-to-day issues.
- To be responsible for ensuring we have up to date and accurate workforce data in Workday and that we are using the system as effectively and efficiently as possible
- Flagging any process or system improvements to the people services and reward manager, helping to provide potential resolutions and supporting implementation.
Let us tell you what we are looking for..
Essential skills
- Able to act with pace and process at speed whilst maintaining accuracy
- Comfortable in a fast-moving organisation and able to embrace change and put people at ease
- Excellent eye for detail
- Excellent communication and interpersonal skills
- Self-motivated and organised with excellent problem-solving skills
- Able to build rapport quickly
- Able to build, develop and maintain positive working relationships both internally and externally
- Pro-active in approach to work tasks
- Able to work under pressure, with a confident and resilient nature
- Ability to prioritise and manage a flexible task list
- Ability to challenge, coach, motivate managers to enable them to lead a team to produce positive results
- Prior administration experience
Desirable skills
- Prior experience of working in a People Department
- HRIS system knowledge – specific Workday experience would be desirable
- Experience using Fresh Service or a case management system would be desirable
- Educated to degree level or CIPD Qualified (or equivalent) would be desirable
- Basic knowledge of People processes including right to work checks and types of leave
So, we’ve told you all about us and our amazing new opportunity; now it’s your turn to hit ‘Apply’ and tell us about YOU. We get that not everyone wants a 9 - 5 and here at The Gym Group we are pretty flexible. Talk to us about your requirements during the process and explore the many options including flex hours, a condensed working week or even part-time contracts.
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to r or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a
diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that challenges your limits and works for you as much as for us. When we say We’re With You we really do mean it!
The Gym Group
https://www.thegymgroup.com
Croydon, United Kingdom
Will Orr
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Public
Sports & Recreation
2008
