Payroll Officer

Payroll Officer Cardiff, Wales

Companies House
Full Time Cardiff, Wales 21380 - 23237 GBP ANNUAL Today
Job description


Reference number



£21,380 - £23,237
Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits’ package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies.

Job grade

Administrative Officer

Contract type


Business area

CH - Finance - Payroll

Type of role


Working pattern

Flexible working, Full-time

Number of jobs available




    About the job


    Things you need to know

    Apply and further information


Cardiff, Wales, CF14 3UZ

About the job

Job summary

Companies House is an award-winning employer, with an Investors in People Gold Award, we are at the fore front in ensuring our staff reach their full potential in building brilliant services on cutting edge technology.

We offer a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We'll support you to meet other commitments and help you find a better work-life balance. We’re keen to create an environment that works for everyone.

At Companies House we recognise that people are the key to our success so offer a fantastic benefits package including flexible working, 30 Days Annual Leave, 8 Bank Holidays and 1 Privilege Day as well as enrolment into the Civil Service Pension with a contribution rate averaging 27%.

The team you will be joining are friendly, passionate, and experienced individuals who work collaboratively together to ensure they are providing an excellent service across the whole of Companies House.

You’ll be part of our high profile and busy Payroll team within Companies House. Focusing on ensuring that our employees are paid the right salary and benefits on time. That employees are added to the payroll when they join and are removed from the payroll when they leave.

Our team prides themselves on delivering an excellent customer service to the department.

With a solution focused approach: you will be supporting all payroll and pension related enquiries and issues. We work alongside our HR function to ensure that we can deliver improvements to our services and operational delivery.

We are working in a Hybrid way and currently attending the office once a week which will be the expectation with this role.

Job description

Administration of payroll changes and queries, including, change of hours, work patterns, annual leave, and flexi

Checking accuracy of employee’s payslips and ensuring the correct deductions and payments are made.

Person specification

As our Payroll Support Officer, you’ll have fantastic attention to detail and really enjoy working with numbers.

Confident in your communication skills, we’re looking for someone who is prepared to use their own initiative and enjoys working as part of a team.

Having a continuous improvement ethos, you’ll look for ways to develop and improve common issues.

Desirable to have some payroll experience.

About us

Our aim is to be the best registry in the world achieved through brilliant people working on brilliant systems delivering brilliant services. We are currently delivering an organisation wide transformation programme focussing on a complete redesign of our digital services, target operating model and culture. This change will need different skills, capabilities and mindset where adaptable, bold and curious behaviours are the norm and empowerment is encouraged and utilised.

To find out more about the great things we're doing at Companies House please have a look at our blog posts and podcasts. and watch our video to find out more

Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards.

We encourage professional development, celebrate success and live our values to effect real change.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Everyone in Companies House brings something different, and so will you. We are committed to ensuring that we are representative of the citizens that we serve. To fulfill our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive of all physical and mental disabilities and as such we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions prior to interview, to name a few. We will be happy to discuss any niche and person-centred adjustments, please contact the Recruitment team by emailing [email protected]


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Working Together


  • Apart from a competitive salary and highly competitive contributory Civil Service Pension, we also offer a benefits package including:
  • A generous 30 days annual leave (based on full time hours) in addition to public holidays
  • A range of recognition schemes including Instant Awards to thank and recognise each other's efforts and contributions
  • Strong ethos of Equality, Diversity and Inclusion
  • Great work life balance with flexible and mobile working
  • A pro-active approach to employee wellbeing that allows our employees to flourish and be their best at work
  • Online financial support and advice
  • Seasonal flu jabs
  • Generous Maternity, Paternity, Adoption and Shared Parental leave provisions
  • A focus on career development and progression, supporting all grades with time and funding – Career Pathway options such as apprenticeships and recognised qualifications for a variety of professions are available
  • A very active Sports and Social Society
  • A number of inclusive Network Groups for employees at all levels across the organisation
  • Staff Discount scheme
  • Holiday play scheme for children
  • Up to 3 days paid leave for volunteering opportunities

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Candidates will be required to supply a CV and Personal Statement. The Personal Statement should be no more than 1250 words and address any experience, technical skills and Behaviours outlined in the person specification. These will also be explored at interview.

You can find more guidance on completing your application here.

Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and may include Strength based questions in the interview.

Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

As part of our commitment to a diverse and inclusive workforce, we ask candidates to provide an anonymous application. Please remove all identifying personal information from your CV, personal statement and application including: name; address; date of birth; dates of education.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive of all physical and mental disabilities and as such we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews or assessments and receiving interview questions prior to interview to name a few. If you are unsure what may be appropriate for your specific needs, please reach out and we will be happy to have a conversation about how we can best support you. Please contact the recruitment team if needed and a member of the team will be in touch – [email protected].

Any move to Companies House from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Further information

We welcome applications from Welsh speakers.

Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .

[email protected]

Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ

Payroll Officer
Companies House
Cardiff, United Kingdom
Louise Smyth
Unknown / Non-Applicable
1001 to 5000 Employees
National Services & Agencies
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