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Job description

The Pension Payroll Administrator ensures that a professional and efficient administration payroll service is provided to members of the BT Pension Scheme, trading as Brightwell, and does so in accordance with BTPS’s service contracts and agreed administrative procedures.

Main tasks & responsibilities:

• Process members’ pension benefits based on their entitlements under the rules of the pension scheme and legislation.
• Update relevant pension administration databases and systems
• Communicate pension payment information to members, both verbally and in writing, and to resolve member’s queries.
• Maintain systems to ensure accuracy of information and the corresponding correct pension payments.
• Document work processes and provide assistance to the other members of the Pension Administration teams.
• Provide and assist with “on-job” training to the Team, as required.
• Assist with one-off projects.
• Advise and liaise with external organisations/clients on pension adjustments, payments and communications.
• Undertake work in different teams within Pension Administration according to business need.
• Undertake specific additional roles, dependent upon the team on which they are working.

Candidate Profile:

• Strong information technology experience
• Strong customer care skills with the ability to communicate / interact at all levels within the organisation and external to the organisation
• Strong diagnostic, analytical and process skills
• Ability to work under pressure

Essential Experience/Skills:

• Strong IT and Microsoft Office skills,
• A positive and professional attitude
• Strong interpersonal skills
• Strong communication skills
• The ability to work to deadlines and manage workload appropriately

Desirable Experience/Skills:

• Experience within Pensions / and or Payroll Administration or analysis
• Experience in pension software products, e.g. Profund or other Pension administration platforms
• Strong Maths and English GCSE or equivalent qualification

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Benefits:

• Additional leave
• Company pension
• Free parking
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chesterfield: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Chesterfield